Senior Service Delivery Lead
hace 1 semana
We are looking for a highly skilled Digital Transformation Consultant to join our team at Palo Alto Networks. As a key member of our global customer success organization, you will be responsible for delivering exceptional service and support to our customers.
About the RoleThe ideal candidate will have 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements. Specialization in software product and service delivery to strategic customers with expertise in Cloud Security, DevSecOps, Network Security, or Security Operations is required.
You will operate as the point of contact for the post-sales journey, driving adoption and consumption across the breadth of Palo Alto Networks' products. Account Customer Success Managers work closely with CISOs, CTOs, and Security, Cloud, Network, and other technical teams throughout the world's largest and most well-known organizations.
Responsibilities- Account Management: Key account ownership and relationship management for Palo Alto Networks' largest customers
- Customer Impact: Own customer planning, deployment, adoption, account-level reviews, and escalations
- Partnership: Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
- 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
- Specialization in software product and service delivery to strategic customers with expertise in Cloud Security, DevSecOps, Network Security, or Security Operations
- Proven results working as a trusted advisor to drive business value for customers
Palo Alto Networks offers a competitive salary of $150,000 - $200,000 per year, plus additional benefits including health insurance, retirement plan, and paid time off.
-
Technical Service Delivery Lead
hace 3 semanas
Madrid, Madrid, España Star Consulting Group A tiempo completoJob OverviewWe are seeking a highly skilled Technical Service Delivery Lead to join our team at Star Consulting Group. As a key member of our support team, you will play a vital role in ensuring the highest level of service delivery to our customers.
-
Senior Service Delivery Executive
hace 2 semanas
Madrid, Madrid, España Cyber Crime A tiempo completoAbout the JobWe are seeking a seasoned Senior Service Delivery Executive to join our team at Palo Alto Networks. This role will be responsible for managing customer relationships and ensuring successful deployment and adoption of our products.The ideal candidate will have 8+ years of professional experience in a customer-facing role, with specialization in...
-
Senior Service Delivery Strategist
hace 4 semanas
Madrid, Madrid, España Ntt A tiempo completoAbout NTT DATANtt is a leader in the IT services industry, renowned for its technical excellence and innovative approach. We make a significant impact on our clients and society through our cutting-edge solutions.Your Day at NTT DATAThe Senior Service Delivery Strategist is a key leadership role, responsible for driving the go-to-market strategy and...
-
Business Development and Service Delivery Lead
hace 2 semanas
Madrid, Madrid, España Willis Towers Watson A tiempo completoService Delivery and Business Development LeadAs a Business Development and Service Delivery Lead at Willis Towers Watson, you will be responsible for driving business growth and delivering exceptional service to our clients. This role requires a strong understanding of insurance products and services, as well as excellent communication and interpersonal...
-
Senior Service Delivery Executive
hace 2 meses
Madrid, Madrid, España Palo Alto Networks A tiempo completoJob TitleSenior Service Delivery ExecutiveAbout UsPalo Alto Networks is a leading cybersecurity company that protects our digital way of life. We're committed to creating a world where each day is safer and more secure than the one before.Job DescriptionWe're seeking an experienced Senior Service Delivery Executive to join our team. As a key member of our...
-
European Delivery Program Lead
hace 1 mes
Madrid, Madrid, España ENGINEERINGUK A tiempo completoLead a European delivery program with a talented teamWe are seeking an experienced and results-driven individual to fill the role of Senior DSP Manager. In this position, you will lead a team of dedicated professionals in delivering exceptional service to our customers and driving business growth across Europe.Your key responsibilities:Direct a team of...
-
Delivery Service Partners Integration Project Lead
hace 2 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoDelivery Service Partners Integration Project Lead: We are seeking an experienced Delivery Service Partners Integration Project Lead to join our team. As a key member of our Delivery Service Partners (DSP) program, you will play a vital role in advancing Amazon's unique culture and enabling the success of our new DSPs within Amazon's last mile logistics...
-
IT Service Delivery Manager
hace 1 semana
Madrid, Madrid, España Gtt Communications, Inc. A tiempo completoJob SummaryWe are seeking an IT Service Delivery Manager to lead our Service Delivery team in delivering exceptional customer experiences. This role requires a strong leader with expertise in service delivery, project management, and customer support.Key Responsibilities:Develop and implement effective service delivery strategies to meet customer needs and...
-
Customer Service Senior Lead
hace 3 semanas
Madrid, Madrid, España Cigna Health And Life Insurance Company A tiempo completoIn this pivotal role as Customer Service Senior Lead at Cigna Health And Life Insurance Company, you will be tasked with driving a high level of engagement in the team and managing relationships with various partners and stakeholders.Key ResponsibilitiesTeam Management: As Senior Lead, you will oversee a team of supervisors to deliver exceptional customer...
-
Senior Software Delivery Lead
hace 2 semanas
Madrid, Madrid, España Pragmatike A tiempo completoJob SummaryWe are seeking a highly skilled Senior Software Delivery Lead to join our team at Pragmatike. This is a permanent role based in Sophia-Antipolis, South of France.About the RoleThe Senior Software Delivery Lead will be responsible for overseeing projects and working closely with cross-functional teams and stakeholders to deliver innovative...
-
Service Delivery Director
hace 2 semanas
Madrid, Madrid, España Sabio A tiempo completoRole OverviewWe are seeking an exceptional Service Delivery Director to lead our Support department and drive the delivery of contact center services to our clients.Key ResponsibilitiesEnsure the successful delivery of contact center services to one or multiple clients, meeting agreed service level agreements (SLAs).Lead by example, promoting a positive...
-
Senior Service Delivery Lead
hace 1 semana
Madrid, Madrid, España Mantu Group Sa A tiempo completoOverviewAmaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With over 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our...
-
Strategic Delivery Lead
hace 3 semanas
Madrid, Madrid, España Cigna A tiempo completo**Company Overview**Cigna Healthcare, a leading global health insurer, is undergoing an exciting period of expansion. The company aims to recruit an experienced delivery professional for its Portfolio Optimisation and Execution office (PO&E). This individual will be responsible for leading the delivery of Epics & large business transformation...
-
Senior Salesforce Delivery Manager
hace 4 días
Madrid, Madrid, España Basf A tiempo completoAbout Basf Digital Hub MadridOverviewWe develop innovative digital solutions for Basf, creating new customer experiences and business growth. Our team believes in creativity, trial and error, and great people working together.Becoming part of our global team that embraces diversity and equal opportunities is a chance to develop the future with us.Job...
-
Senior Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Star Consulting Group A tiempo completoJob SummaryWe are seeking a highly skilled Senior Service Delivery Manager to join our team at Star Consulting Group. As a key member of our support team, you will be responsible for ensuring customer requirements are met with consistently high quality of service.Main Responsibilities:Identify the need for new enhancements to existing software and engage...
-
Cybersecurity Service Delivery Director
hace 3 semanas
Madrid, Madrid, España Cyber Crime A tiempo completoJob DescriptionA key role in the Cyber Crime organization, this position oversees service delivery for our most strategic customers. As a Senior Service Delivery Leader, you will serve as the primary point of contact for post-sales engagements, driving adoption and consumption across our products.About UsCyber Crime is the fastest-growing cybersecurity...
-
Madrid, Madrid, España Marketo, An Adobe Company A tiempo completoMarketo, an Adobe Company, is revolutionizing the world of digital experiences. As a Senior Project Delivery Lead, you will be instrumental in ensuring the successful delivery of client projects that harness the power of Adobe solutions.The OpportunityWe are seeking a highly experienced and skilled professional to lead our Professional Services team in...
-
Operational Hub Lead
hace 6 días
Madrid, Madrid, España Carrier Global Corporation A tiempo completoCompany Overview Carrier Global Corporation is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers and innovators has a long trajectory of developing new technologies. Job Summary We are seeking an...
-
Delivery Partnerships Lead: Europe
hace 2 semanas
Madrid, Madrid, España Amazon Spain Services, S.L.U. A tiempo completoCompany Overview">Amazon Spain Services, S.L.U. is a leading e-commerce company that requires innovative solutions to optimize its delivery network.">About the Role">We are seeking an experienced Pricing and Compensation Manager to lead our partnerships with European Delivery Service Providers (DSPs).">Main Responsibilities">">Develop and implement...
-
Regional Service Delivery Director
hace 1 semana
Madrid, Madrid, España Saur Europe A tiempo completoJob SummaryWe are seeking a highly experienced Regional Service Delivery Director to lead our water and wastewater service delivery operations in the UK. This is a senior leadership role that requires strong management skills, operational expertise, and a deep understanding of commercial risks and management strategies.About the RoleThe successful candidate...