Senior Service Delivery Lead

hace 6 días


Madrid, Madrid, España Mantu Group Sa A tiempo completo

Overview

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With over 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering.

Job Summary

We are seeking a skilled UX/UI Service Delivery Manager to join our dynamic team in Spain (Hybrid). As a key member of our organization, you will be responsible for planning and coordinating project kickoffs, ensuring smooth service delivery, and fostering strong client relationships.

About You

To succeed in this role, you will need:

  • Excellent Communication Skills: To manage client expectations, coordinate internal teams, and resolve conflicts effectively.
  • Strong Problem-Solving Abilities: To identify and address issues that may arise during service delivery.
  • Technical Expertise: A background in UX/UI (3-4 years) with knowledge of design principles and human-centered design methodologies.
  • Fluent Language Skills: English and Spanish language proficiency is essential for effective communication with clients and stakeholders.

What We Offer

We provide a collaborative work environment where you can grow professionally and personally. Enjoy benefits like flexible policies, remote work options, social benefits, training opportunities, and a supportive WeCare program.

Salary

The estimated salary for this position is around €85,000 per annum, depending on experience and qualifications.

Career Growth Opportunities

Amaris Consulting is committed to promoting diversity within the workforce and creating an inclusive working environment. We welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.



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