Executive Director of Hospitality Operations
hace 1 mes
Company Overview: Accor Hotels is a global leader in the hospitality industry, with a presence in 110 countries. Our commitment to excellence and customer satisfaction drives our success.
Salary: We offer an estimated annual salary of $85,000 - $110,000, commensurate with experience and qualifications.
About Ibis Malaga Centro: Located in the heart of Malaga, this hotel boasts a prime location with easy connections to the city center, Maria Zambrano train station, and Malaga airport. The hotel features recently renovated rooms and plans for renovation of F&B and common areas.
Job Description: As the Executive Director of Hospitality Operations, you will be responsible for leading our team in delivering exceptional hotel operations that prioritize customer satisfaction. Your key responsibilities will include:
- Continuing the repositioning of the hotel and transformation of the guest experience after the complete renovation of rooms, public areas, and F&B services
- Leading as the primary strategic business leader, ensuring exceptional hotel operations that meet or exceed financial targets
- Upholding the highest quality of service and embodying the Ibis brand ethos
- Enhancing RevPar through effective management of diverse sales channels
- Inspiring the team by exemplifying the Heartist spirit
Required Skills and Qualifications: To succeed in this role, you will need:
- Proven experience in the hospitality industry
- Strong customer orientation, commitment, and emotional intelligence
- Credibility as a point of reference for hotel staff and stakeholders
- Solid managerial skills to unite the team around shared objectives
- Fluency in Spanish and English; additional languages are a plus
Benefits: We offer a range of benefits, including health insurance, bonus, and Accor discounts card. We also provide training opportunities and support your career development across multiple establishments and brands within the group's hotels.
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