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We are seeking a seasoned General Manager to lead our hotel and resort operations. As a key member of our team, you will be responsible for ensuring the smooth operation of our properties, delivering exceptional guest experiences, and driving revenue growth.
Job SummaryThe successful candidate will have a strong background in hotel management, with experience in leading high-performing teams and driving business results. You will be responsible for overseeing all aspects of property operations, including front office, housekeeping, food and beverage, and engineering. Additionally, you will work closely with our sales and marketing team to develop and implement strategies to drive revenue growth and improve guest satisfaction.
Key Responsibilities:- Lead and manage a high-performing team of hospitality professionals to deliver exceptional guest experiences
- Oversee all aspects of property operations, including front office, housekeeping, food and beverage, and engineering
- Develop and implement strategies to drive revenue growth and improve guest satisfaction
- Work closely with the sales and marketing team to develop and execute sales plans and promotional activities
- Manage budgets and ensure financial performance meets or exceeds targets
- Maintain open communication with guests, owners, and employees to ensure seamless operations and positive relationships
- Minimum 5 years of experience in hotel management, with at least 2 years in a leadership role
- Proven track record of driving business results and improving guest satisfaction
- Strong leadership and management skills, with ability to motivate and inspire high-performing teams
- Excellent communication and interpersonal skills, with ability to build strong relationships with guests, owners, and employees
- Bachelor's degree in Hospitality Management or related field
