Customer Experience Specialist

hace 2 semanas


Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

We are seeking a skilled Customer Experience Advisor to join our team in Magherafelt branch. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.

Key responsibilities include:

  • Acting as the first point of contact for customers in branch or over the phone
  • Assisting with day-to-day transactions, queries, and servicing
  • Building relationships and finding solutions for our customers
  • Developing knowledge of services and products to help our customers
  • Identifying new ways to improve the customer experience

Requirements:

  • Proven ability to deliver outstanding customer service
  • Effective communication skills to understand customer needs
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including weekends and bank holidays

We offer a competitive salary, annual cash allowance, and a range of benefits to support your well-being and career development.



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