Customer Portfolio Manager

hace 4 semanas


Santander, Cantabria, España Eni A tiempo completo
About the Role

As a Customer Portfolio Manager at Eni, you will be responsible for maintaining and constantly improving customer portfolio management campaigns using outbound sales channels. You will work closely with the Backoffice department to develop new campaigns and initiatives to increase customer satisfaction and value.

About the Team

Plenitude is an energy benefit company that integrates the retail business and renewable generation with self-consumption and electric mobility solutions. We offer a range of great career opportunities for the whole team, with a focus on professional projection and growth.

Key Responsibilities

Improving the customer experience using a data-driven approach to decision-making
Developing new campaigns and initiatives to increase customer satisfaction and value
Presenting results to all relevant stakeholders

Requirements

Demonstrable commercial experience
Business acumen: ability to design activities starting from a blank sheet of paper, always using data
Ability to work in cross-functional teams
Flexibility in the face of rapid changes in the market context
Ability to give and receive feedback in a constructive manner
English medium level

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