Customer Service Ambassador
hace 1 mes
We're seeking a skilled Customer Service Ambassador to provide exceptional support to our customers. As a key member of our team, you'll be responsible for responding to customer inquiries, resolving issues promptly, and documenting interactions. Your excellent communication skills and problem-solving abilities will enable you to effectively collaborate with our team to improve customer satisfaction.
Key Responsibilities:
* Respond to customer inquiries via phone, email, or chat
* Resolve customer issues promptly and effectively
* Document customer interactions and feedback
* Assist in developing customer service procedures
* Collaborate with the team to improve customer satisfaction
Requirements:
* High school diploma or equivalent; associate or bachelor's degree is a plus
* 1-2 years of customer service experience
* Excellent verbal and written communication skills
* Strong problem-solving abilities
* Ability to multitask and manage time efficiently
* Comfortable working remotely and using customer service software
Benefits:
* Remote work with flexible scheduling
* Competitive salary
* Professional development and training
* Supportive team environment
* Opportunities for advancement
* Access to resources to enhance customer service skills
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