Customer Support Specialist

hace 3 semanas


Madrid, Madrid, España Work International A tiempo completo

Job Title: German Language Support Consultant

Job Description:

We are seeking a highly skilled German Language Support Consultant to join our team at Work International. As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and will be answering questions regarding flight reservations, cancellations, and online check-in via phone.

You will be working in a multicultural environment with people from different nationalities, and you will be taking calls equally in your market language and also in English from various countries.

The position is remotely stationed in Serbia, and you will have the opportunity to work with a world-leading flight company, gaining experience and growing within the organization.

Key Responsibilities:

  • Answering customer inquiries regarding flight reservations, cancellations, and online check-in
  • Providing excellent customer service and support to Lufthansa passengers
  • Working in a multicultural environment with people from different nationalities
  • Taking calls equally in your market language and also in English from various countries

Requirements:

  • B2 level of German and English language proficiency
  • Great communication, multitasking, and problem-solving skills
  • Previous experience in customer service is a plus

What We Offer:

  • A remote position based in Serbia
  • A professional and multicultural working environment
  • Modern induction training and career path
  • Gaining experience working in a world-leading flight company
  • Opportunity to grow within the organization
  • A contract focused on a long-term relationship
  • Full-time job, 8h/day, 40h/week
  • Relocation package
  • Fixed salary + bonus
  • 21 days of vacation
  • Private health insurance


  • Madrid, Madrid, España Metricool A tiempo completo

    Customer Support SpecialistAt Metricool, we're looking for a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service to our users, resolving their queries and concerns, and ensuring they have a seamless experience with our platform.Key Responsibilities:Provide...


  • Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (Bike Expert)Upway is a fast-growing startup revolutionizing the e-commerce industry for e-bikes. We're seeking a highly skilled Bike Expert Customer Support Specialist to join our operations team in Spain.About the RoleAs a Bike Expert Customer Support Specialist, you will be the voice of Upway, providing exceptional support to...


  • Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (Bike Expert)Upway is a fast-growing startup revolutionizing the e-commerce industry for e-bikes. We're seeking a highly skilled Bike Expert Customer Support Specialist to join our operations team in Spain.About the RoleAs a Bike Expert Customer Support Specialist, you will be the voice of Upway, providing exceptional support to...


  • Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Chania, Crete. As a Customer Support Specialist, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Provide exceptional customer service...


  • Madrid, Madrid, España CUBE A tiempo completo

    Customer Support SpecialistAre you passionate about delivering exceptional customer experiences in a fast-paced SaaS environment? We are seeking a skilled Customer Support Specialist to join our EMEA Customer Support team.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesLog and qualify cases, coordinating with...


  • Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistAre you looking for a challenging and rewarding career in customer support? As a Customer Support Specialist with Work International, you will have the opportunity to work with some of the world's most respected brands, providing exceptional customer service and support via email, chat, and phone.Key Responsibilities:Handle...


  • Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Handle customer inquiries and issues in a...


  • Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Customer Support SpecialistAt Boston Scientific Gruppe, we're committed to solving the challenges that matter most – united by a deep caring for human life. As a leader in medical science, we're looking for a skilled Customer Support Specialist to join our team.About the RoleWe're seeking a multilingual professional to provide global industry-leading...


  • Madrid, Madrid, España Invofox A tiempo completo

    Customer Support SpecialistWe're expanding our Customer Relations team at Invofox, the leading document AI for software companies in Europe. As a US-based company with offices in San Francisco and Madrid, we're seeking a Customer Support Specialist to drive growth and customer retention. Responsibilities:Respond to customer queries, complaints, and requests...


  • Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (E-Bike Expert)About the RoleWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our operations team in Spain. As a key member of our team, you will be responsible for providing exceptional customer support to our customers, ensuring their e-bike purchasing experience is seamless and enjoyable.Key...


  • Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (E-Bike Expert)About the RoleWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our operations team in Spain. As a key member of our team, you will be responsible for providing exceptional customer support to our customers, ensuring their e-bike purchasing experience is seamless and enjoyable.Key...


  • Madrid, Madrid, España Invofox A tiempo completo

    Join Invofox as a Customer Support SpecialistWe're expanding our Customer Relations team at Invofox, the leading document AI for software companies in Europe and worldwide. As a US-based company located in San Francisco (US) and Madrid (Spain), we're actively seeking to grow our team by hiring a Customer Support Specialist for our office at San Francisco...


  • Madrid, Madrid, España Invofox A tiempo completo

    Join Invofox as a Customer Support SpecialistWe're expanding our Customer Relations team at Invofox, the leading document AI for software companies in Europe and worldwide. As a US-based company located in San Francisco (US) and Madrid (Spain), we're actively seeking to grow our team by hiring a Customer Support Specialist for our office at San Francisco...


  • Madrid, Madrid, España Anicare Europe A tiempo completo

    We are seeking a skilled Customer Support Specialist to join our team at Anicare Europe. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via email, support tickets, and social media.Key responsibilities include:Managing customer queries and resolving issues in a timely and professional...


  • Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a Customer Support Specialist, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Provide exceptional customer service...


  • Madrid, Madrid, España Boston Scientific A tiempo completo

    Customer Support SpecialistA career with Boston Scientific is more than just a job. It's personal.We're committed to solving the challenges that matter most – united by a deep caring for human life.If you're a natural problem-solver with the imagination, courage, and spirit to make a meaningful difference, there's no better place to build your...


  • Madrid, Madrid, España Boston Scientific Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Boston Scientific Corporation. As a Customer Support Specialist, you will be responsible for providing global industry-leading support to customers via multiple communication pathways.Key ResponsibilitiesProvide support to customers via phone,...


  • Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Customer Support SpecialistBoston Scientific Gruppe is seeking a highly skilled Customer Support Specialist to join our team in Madrid, Spain. As a key member of our international support team, you will provide global industry-leading support to clinicians and patients via multiple communication pathways.Key Responsibilities:Provide support to customers via...


  • Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Customer Support SpecialistBoston Scientific Gruppe is seeking a highly skilled Customer Support Specialist to join our team in Madrid, Spain. As a key member of our international support team, you will provide global industry-leading support to clinicians and patients via multiple communication pathways.Key Responsibilities:Provide support to customers via...


  • Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistAre you a Finnish language expert looking for a new challenge? Do you have excellent communication skills and a passion for helping others? We are seeking a Customer Support Specialist to join our team in Chania, Crete.As a Customer Support Specialist, you will be responsible for handling customer inquiries and issues in a friendly...