SAP Business Technology Platform Customer Success Partner

hace 4 días

Barcelona, Barcelona, España SAP A tiempo completo
About the Role

The SAP Business Technology Platform Customer Success Partner is a key role in driving the adoption and growth of SAP BTP services. As a technical advisory and guidance expert, you will work closely with customers to understand their technical needs and develop activation plans to ensure successful implementation of SAP BTP.

Responsibilities
  • Provide technical advisory and guidance to customers on SAP BTP services and solutions.
  • Develop and execute activation plans to drive customer adoption and growth of SAP BTP services.
  • Partner with customers to understand their technical needs and develop tailored solutions to meet their business objectives.
  • Collaborate with internal stakeholders, including Cloud Success Services, Account Teams, and Product Management groups, to ensure alignment and effective delivery of SAP BTP services.
  • Manage complex organizational dynamics and customer relationships to drive successful outcomes.
Requirements
  • Strong understanding of integration, application, data, infrastructure, and security technology domains in the enterprise software world.
  • Professional knowledge of cloud software solutions and cloud delivery models.
  • Ability to understand and consult on solution architectures.
  • Excellent communication, analytical, presentation, and account management skills.
  • Strong customer service mindset and customer empathy.
  • Ability to manage complex organizational dynamics and customer relationships.
  • Understanding of SAP solutions portfolio and BTP services.
  • Understanding and implementation experience with one or more SAP Solutions, in particular S4/HANA.
  • At least 3 years of experience working in the IT Industry.
About SAP

SAP is a global leader in enterprise software and software-related services. We help organizations run better by providing innovative solutions to manage business operations, drive innovation, and create new opportunities for growth. Our culture is built on collaboration, diversity, and inclusion, and we are committed to making a positive impact on society.

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