Hotel Operations Manager

hace 1 mes


Barcelona, Barcelona, España Meininger Hotels A tiempo completo
About This Role

We are seeking a highly skilled Hotel Manager to lead our team at MEININGER Hotels. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, delivering exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Ensure all operational tasks are completed efficiently and effectively, including recruitment, reporting, budget planning, and staff scheduling.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Collaborate with our Berlin HQ teams, including HR, Finance, and Revenue Management, to drive business results.
  • Lead and motivate a team of Assistant Managers, shift leads, and receptionists to achieve exceptional service standards.
  • Maintain a safe and inclusive work environment that respects individual needs and desires.
  • Set and achieve long- and mid-term goals for your team, providing continuous feedback and development opportunities.
Requirements
  • At least 2 years of experience in hospitality, with a strong background in hotel operations.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a diverse team.
  • Profound knowledge of MS Office and front office systems, such as Sihot and Fidelio.
  • Fluency in Spanish and English, with a desire to travel occasionally.
What We Offer
  • 25 days of vacation + 5 bonus days (1 for each year you stay with us).
  • 2 days off for volunteering at your favorite NGOs.
  • Extra vacation days for every year with MEININGER, company jubilees.
  • Company mobile phone and laptop.
  • Staff nights and "friends & family" discounts in all MEININGER hotels.
  • Growth and development opportunities as part of an internationally expanding organization.

We welcome candidates from diverse backgrounds to apply. If you are passionate about delivering exceptional guest experiences and leading a high-performing team, please submit your application.



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