Customer Service Representative
hace 3 días
We are seeking a highly motivated and customer-focused individual to join our team as a Swedish Speaking Customer Support Agent. In this role, you will be responsible for providing exceptional customer service to our clients via various communication channels.
Key Responsibilities:
- Provide accurate and timely support to customers via phone, email, and webchat
- Resolve customer complaints and issues efficiently
- Escalate complex issues to senior team members when necessary
- Stay up-to-date on company policies and procedures
- Participate in onboarding programs and training sessions
Requirements:
- Fluency in Swedish and English
- Proven customer service experience or willingness to learn
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Accountability and conscientiousness
What We Offer:
- Opportunity to work with a leading iGaming company
- Competitive salary and benefits package
- Monthly incentive bonus and recognition program
- Relocation assistance and accommodation for 2 weeks
- Medical insurance and pension plan options
What It's Like to Work with Us:
We believe that people come first, and our family-oriented global culture is what drives us. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the industry.
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