Customer Service Representative

hace 3 semanas


Málaga, Málaga, España Nordicjobsworldwide A tiempo completo

We are seeking a highly motivated and customer-focused individual to join our team as a Swedish Speaking Customer Support Agent. In this role, you will be responsible for providing exceptional customer service to our clients via various communication channels.

Key Responsibilities:

  • Provide accurate and timely support to customers via phone, email, and webchat
  • Resolve customer complaints and issues efficiently
  • Escalate complex issues to senior team members when necessary
  • Stay up-to-date on company policies and procedures
  • Participate in onboarding programs and training sessions

Requirements:

  • Fluency in Swedish and English
  • Proven customer service experience or willingness to learn
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Accountability and conscientiousness

What We Offer:

  • Opportunity to work with a leading iGaming company
  • Competitive salary and benefits package
  • Monthly incentive bonus and recognition program
  • Relocation assistance and accommodation for 2 weeks
  • Medical insurance and pension plan options

What It's Like to Work with Us:

We believe that people come first, and our family-oriented global culture is what drives us. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the industry.



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