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We are seeking an experienced Assistant Store Manager to join our team. The successful candidate will be responsible for achieving sales and profit targets, managing daily operations, and providing excellent customer service.
Key Responsibilities- Team Management: Assist in motivating the team, recognizing potential, and developing staff members.
- Sales: Assist in achieving commercial objectives, prepare sales reports, forecast business, and evaluate competition.
- Visual Merchandising: Ensure the store complies with visual guidelines and brand image.
- Customer Experience: Deliver exceptional customer service according to Welcome to Karl training standards.
- Shop Administration: Ensure compliance with procedures such as inventory management, cash handling, and daily reporting.
- Minimum 3 years of retail or outlet management experience.
- Strong customer relationship building skills.
- Ability to work with different departments and think ahead.
- Good knowledge of the fashion retail market and customer needs.
- Extensive experience in leading high levels of customer service and sales.
- Retail operations, budgeting, KPI coordination, customer service, leadership, and sales experience required.
