International Student Support Specialist

hace 2 semanas


Barcelona, Barcelona, España Ef Education First Gruppe A tiempo completo

**About Us**

    At EF Education First, we believe that the world is better when people try to understand one another.

About This Role:

    As a Residence Advisor, you will be responsible for promoting the welfare and satisfaction of International Students aged 16+ living in our residence during their stay studying with us. You will work closely with our team to ensure that students have an exceptional experience while living on campus.

Key Responsibilities:

    

  • Welcoming new students and making them feel at home
  • Conducting room checks and following up on action points
  • Providing excellent customer service and resolving any issues that may arise
  • Working as a team player to best respond to students' and teams' needs
  • Implementing and delivering an exciting Activity Programme to our students

Requirements:

    

  • Excellent communication skills in Spanish and English
  • Third language is a strong plus
  • Ability to handle difficult situations with ease and remain calm and positive under pressure
  • Flexible attitude to work hours and creative problem solver
  • Self-motivated and ambitious

About Our Team:

    We are a multicultural and diverse community working across more than 600 schools and offices in 50 countries. We value creativity, enthusiasm, and teamwork, and we're always looking for talented individuals to join us.

Benefits:

    The salary for this role is estimated to be around €20,000 per year (approximately $22,000 USD). As a member of our team, you will also receive additional benefits, including competitive compensation package, opportunities for professional growth and development, and the chance to be part of a dynamic and international community.



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