International Client Support Specialist
hace 5 días
**Company Overview**
At Recruit4Work, we specialize in connecting employers with top talent across various industries. Our goal is to provide exceptional support to our clients, helping them achieve their objectives.
**Job Summary**
We are seeking a highly skilled International Client Support Specialist to join our team. The ideal candidate will be fluent in Dutch and have excellent verbal and written proficiency in English. They will also possess analytical skills, problem-solving thinking, and a healthy dose of empathy.
**Key Responsibilities**
- Provide exceptional support to curators, judges, the registry, and the prosecutor's office of the court, as well as companies and private individuals using digital platforms.
- Handle inbound customer service activities, including calls and ticket handling.
- Address inquiries related to general information, procedural questions, platform issues, user access, and PC configuration.
- Execute outbound customer service activities, such as making callbacks to address questions and provide solutions.
- Send reminder and status update emails to ensure timely communication and resolution.
**Requirements**
The ideal candidate will be communicative, disciplined, and accurate, with a respectful and positive attitude towards customers. They will also be solution-oriented, patient, and reliable.
**What We Offer**
* Paid training * Free Spanish lessons (once a week) * Unique, atmospheric, people-oriented call centre environment * Market-based basic salary with bonus * Employee benefits, including meal card, transport card, and private insurance * Growth opportunities
**Location**
Barcelona, Spain
**Estimated Salary**
€25,000 - €35,000 per year, depending on experience and qualifications.
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