Student Support Specialist

hace 7 días


Barcelona, Barcelona, España Lci Education A tiempo completo

About Us
LCI Education is a global learning community with a strong presence in 5 continents and 23 campuses. Our team of 2000 educators support over 20,000 students worldwide each year. At LCI Barcelona, we are committed to delivering exceptional education experiences that empower our students to succeed.

The Role
We are seeking a dedicated Student Support Specialist - Emotional Wellbeing to join our Academic Department team at LCI Barcelona. As a key member of our team, you will provide individualized support to students facing various emotional challenges, tailoring your approach to meet the unique needs of each student.

Responsibilities:
- Provide individualized support to students with emotional disorders, learning difficulties, or school adaptation problems, tailoring sessions to their specific needs.
- Manage and collaborate on projects within the Academic Department, supporting the teaching team on matters related to students' mental health and developing group initiatives and dynamics based on their needs.
- Coordinate with other services and staff in the psychopedagogy area, referring severe cases to external institutions when necessary, maintaining close contact with these institutions and families to ensure optimal follow-up for the student.
- Prepare progress reports for students to document their development and ensure adequate attention to their needs throughout the academic year.
- Convey the school's values and address each academic situation or incident with a service-oriented attitude, ensuring empathetic and dynamic communication.
- Resolve inquiries and provide support through all channels (phone, email, and in person) to deliver comprehensive guidance.

Requirements:
- Degree in Psychology or Educational Psychology.
- Proficiency in Catalan, Spanish, and English at a native or bilingual level.
- Skills: Organizational ability, ease of communication and oral and written expression, customer orientation, problem-solving, teamwork skills, and learning ability.

Benefits:
- International organization established for over 60 years.
- Permanent, full-time position.
- Lunch allowance after 6 months.
- In-house training discounts program, for employees and family members.
- Company location in the modern design neighborhood @22 in Barcelona in a brand new campus, ideal for public transportation.
- Opportunity to contribute to innovative projects in collaboration with teams.

Salary: We offer a competitive salary of approximately €35,000 per annum, commensurate with experience and qualifications. This estimate is based on the company's standard compensation package and location in Barcelona, Spain. The actual salary may vary based on individual circumstances. For more information, please contact our HR department.



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