Language Learning Specialist
hace 5 días
At goFLUENT, we are seeking a highly motivated and customer-focused individual to join our team as a Learning Consultant. As a key member of our global training team, you will play a vital role in delivering exceptional customer service and support to our learners.
Key Responsibilities- Manage Client Relationships: Develop and maintain strong relationships with clients/learners, providing personalized support and guidance throughout their language learning journey.
- Resolve Customer Complaints: Effectively resolve customer complaints and concerns in a timely and professional manner.
- Conduct Demo Calls: Conduct demo calls to showcase our language learning platform and services.
- Assist Account Managers: Collaborate with Account Managers/Sales teams to ensure seamless communication and support.
- Meet KPIs: Meet key performance indicators (KPIs) discussed with the Learning Consultant Manager.
- Language Skills: Native Spanish speaker with excellent level of English, and proficiency in other languages (Catalan, Portuguese, French, Italian) is highly valued.
- Communication Skills: Excellent oral communication and customer service skills, with the ability to effectively communicate with clients and colleagues.
- Technical Skills: Proficient in MS Office and Google tools.
- Soft Skills: Empathy, problem-solving, teamwork, adaptability, and effective communication skills.
As a Learning Consultant at goFLUENT, you will have the opportunity to work in a dynamic and international environment, with a team of passionate and dedicated professionals. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Language Learning Consultant
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Language Learning Consultant
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