Operational Support Specialist

hace 3 semanas


Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

Job Summary

We are seeking a highly motivated and detail-oriented Operational Support Specialist to join our team at Tbwa Chiat/Day Inc. As an Operational Support Specialist, you will be responsible for providing exceptional support to our merchants worldwide, helping them navigate the Adyen platform and resolve technical and administrative issues.

Key Responsibilities

  • Provide in-depth guidance to merchants on the Adyen platform, answering complex questions and resolving technical issues.
  • Optimize and automate processes to improve scalability and efficiency.
  • Act as a product advocate, tracking product processes and providing feedback to improve the customer experience.
  • Serve as a payment specialist, helping merchants optimize their accounts and grow their business using Adyen's features.
  • Provide technical and operational assistance to merchants via phone, web-based tools, and email.

Requirements

  • Ability to provide coaching and constructive feedback to team members.
  • Strong interest in technical and operational processes, with a willingness to learn and seek answers to unknowns.
  • Experience in a technology-driven company or role is a plus.
  • Knowledge of the payments environment is a plus, but not required.
  • Fluent English language skills, with additional languages considered a plus.
  • Diploma or university graduate preferred.

About Us

Tbwa Chiat/Day Inc is a global advertising agency that values diversity, equity, and inclusion. We believe that our unique approach is a product of our diverse perspectives, and we welcome candidates from all backgrounds to join our team.



  • Madrid Centro, Madrid, España Tbwa ChiatDay A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Operational Support Specialist to join our team at Tbwa Chiat/Day. As an Operational Support Specialist, you will be the first point of contact for our clients, providing technical and operational support to help them achieve their business goals.Key ResponsibilitiesTechnical Support:...


  • Madrid Centro, Madrid, España Tbwa ChiatDay A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Operational Support Specialist to join our team at Tbwa Chiat/Day. As an Operational Support Specialist, you will be the first point of contact for our clients, providing technical and operational support to help them achieve their business goals.Key ResponsibilitiesTechnical Support:...


  • Madrid Centro, Madrid, España greenhouse - ATS A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team in Madrid. As a key member of our Contact Center team, you'll play a vital role in providing exceptional support to our merchants worldwide.As an Operational Support Specialist, you'll be the first point of contact for merchants, helping them with a wide range...


  • Madrid Centro, Madrid, España greenhouse - ATS A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team in Madrid. As a key member of our Contact Center team, you'll play a vital role in providing exceptional support to our merchants worldwide.As an Operational Support Specialist, you'll be the first point of contact for merchants, helping them with a wide range...


  • Madrid Centro, Madrid, España Adyen A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team. As a key member of our Contact Center, you'll be the first point of contact for our merchants worldwide, providing support on a wide range of topics from technical to administrative tasks.As a bridge between different Support and Operational functions, you'll...


  • Madrid Centro, Madrid, España Adyen A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team. As a key member of our Contact Center, you'll be the first point of contact for our merchants worldwide, providing support on a wide range of topics from technical to administrative tasks.As a bridge between different Support and Operational functions, you'll...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're a financial technology platform that helps businesses achieve their ambitions faster. We provide payments, data, and financial products in a single solution, making us the go-to choice for customers like Meta, Uber, H&M, and Microsoft.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're a financial technology platform that helps businesses achieve their ambitions faster. We provide payments, data, and financial products in a single solution, making us the go-to choice for customers like Meta, Uber, H&M, and Microsoft.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft.Our CultureWe foster an environment where our people can succeed, backed by a culture and support system that enables them to own their careers.The RoleWe are seeking an Operational Support...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft.Our CultureWe foster an environment where our people can succeed, backed by a culture and support system that enables them to own their careers.The RoleWe are seeking an Operational Support...


  • Madrid Centro, Madrid, España Adyen A tiempo completo

    About the RoleAs an Operational Support Specialist at Adyen, you will be part of a dynamic team that provides exceptional support to our merchants worldwide. Your primary responsibility will be to assist merchants with a wide range of topics, from technical to administrative tasks, ensuring they receive the best possible experience.Key...


  • Madrid Centro, Madrid, España Adyen A tiempo completo

    About the RoleAs an Operational Support Specialist at Adyen, you will be part of a dynamic team that provides exceptional support to our merchants worldwide. Your primary responsibility will be to assist merchants with a wide range of topics, from technical to administrative tasks, ensuring they receive the best possible experience.Key...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions by delivering innovative and ethical solutions.Our TeamThe Contact Center team at Adyen is a dynamic and merchant-focused group that...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions by delivering innovative and ethical solutions.Our TeamThe Contact Center team at Adyen is a dynamic and merchant-focused group that...


  • Madrid, Madrid, España Tbwa ChiatDay A tiempo completo

    About the RoleAt Tbwa Chiat/Day, we're seeking a highly motivated and detail-oriented Operational Support Specialist to join our team. As a key member of our Contact Center team, you will be the first point of contact for our merchants worldwide, providing support on a wide range of topics, from technical to administrative tasks.Key ResponsibilitiesProvide...


  • Madrid, Madrid, España Tbwa ChiatDay A tiempo completo

    About the RoleAt Tbwa Chiat/Day, we're seeking a highly motivated and detail-oriented Operational Support Specialist to join our team. As a key member of our Contact Center team, you will be the first point of contact for our merchants worldwide, providing support on a wide range of topics, from technical to administrative tasks.Key ResponsibilitiesProvide...


  • Madrid, Madrid, España Fortinet A tiempo completo

    Operational Technology Systems SpecialistLocation: Madrid, Spain. Objective:We are seeking an Operational Technology Systems Specialist with expertise in Critical Infrastructure to join a highly skilled global team at Fortinet. This role is essential in empowering our Sales and Systems Engineering teams to excel in engagements with Operational Technology and...


  • Madrid, Madrid, España Software & Support Media Gmbh A tiempo completo

    About UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...


  • Madrid, Madrid, España Software & Support Media Gmbh A tiempo completo

    About UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...


  • Madrid, Madrid, España We Love Print A tiempo completo

    Job SummaryWe are seeking a highly skilled Operational Marketing Specialist to join our team at We Love Print. As an Operational Marketing Specialist, you will play a critical role in supporting the development of our Market Business Plan, analyzing market intelligence, and contributing to customer marketing initiatives.Key ResponsibilitiesSupport the...