Customer Service Representative

hace 2 semanas

Barcelona, Barcelona, España Real Recruitment Solutions A tiempo completo

Job Summary

We are seeking a highly skilled Customer Service Representative who is a native German speaker with advanced proficiency in English to manage customer inquiries for household appliances. As a representative of Real Recruitment Solutions, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Manage customer inquiries via phone, email, and chat
  • Provide technical support and resolve customer complaints
  • Collaborate with internal teams to resolve customer issues
  • Develop and maintain a deep understanding of our products and services
  • Meet or exceed customer satisfaction targets

Requirements

  • Native proficiency in German
  • High proficiency in English
  • Strong empathy towards customers
  • Desire for continuous improvement
  • Analytical skills to understand customer needs

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Complimentary language courses for employees
  • Employee engagement program with weekly activities
  • Exclusive discounts on private health insurance, technology, and more

About Us

Real Recruitment Solutions is a recruitment agency dedicated to helping candidates find their ideal job matches. We pride ourselves on our personalized approach and commitment to excellence.

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