Expert API Developer Support Specialist

hace 4 semanas


Madrid, Madrid, España Amazon A tiempo completo

Company Overview

Amazon, a leader in the advertising industry, is investing heavily in building a world-class advertising business. Our team is responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales.

About the Role

We are seeking an experienced Support Engineer to join our Advertising API team. As a key member of our team, you will provide support to external customers as they build business-critical applications on Amazon's Advertising API.

Your Responsibilities

  • Investigate and resolve customer issues related to Amazon's Advertising API
  • Develop tools and automations to improve the developer experience and reduce operational workload
  • Collaborate with internal stakeholders to drive timely customer communication during critical events
  • Drive projects that improve support-related processes and our customer's developer support experience

Requirements

To be successful in this role, you should have:

  • Experience working with REST API-based services
  • Development or technical support experience
  • Troubleshooting and debugging technical systems

Benefits

As an employee of Amazon, you will enjoy a range of benefits, including:

  • A competitive salary: $140,000 - $170,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Generous paid time off and holidays

What We Offer

At Amazon, we offer a dynamic and fast-paced work environment, with opportunities to learn and grow with our company. If you are passionate about technology and customer success, we encourage you to apply for this exciting opportunity.



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