Expert API Developer Support Specialist
hace 4 semanas
Company Overview
Amazon, a leader in the advertising industry, is investing heavily in building a world-class advertising business. Our team is responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales.
About the Role
We are seeking an experienced Support Engineer to join our Advertising API team. As a key member of our team, you will provide support to external customers as they build business-critical applications on Amazon's Advertising API.
Your Responsibilities
- Investigate and resolve customer issues related to Amazon's Advertising API
- Develop tools and automations to improve the developer experience and reduce operational workload
- Collaborate with internal stakeholders to drive timely customer communication during critical events
- Drive projects that improve support-related processes and our customer's developer support experience
Requirements
To be successful in this role, you should have:
- Experience working with REST API-based services
- Development or technical support experience
- Troubleshooting and debugging technical systems
Benefits
As an employee of Amazon, you will enjoy a range of benefits, including:
- A competitive salary: $140,000 - $170,000 per year
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) plan with company match
- Generous paid time off and holidays
What We Offer
At Amazon, we offer a dynamic and fast-paced work environment, with opportunities to learn and grow with our company. If you are passionate about technology and customer success, we encourage you to apply for this exciting opportunity.
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