Port Operations Coordinator

hace 1 semana


Palma, Baleares, España Tui Cruises Gmbh A tiempo completo
About the Role

We are seeking a highly skilled Port Operations Executive to join our team at Tui Cruises Gmbh. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient handling of vessel operations for our cruise line clients.

Key Responsibilities
  • Act as a primary liaison between Cruise Line, port authorities, and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls.
  • Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities, and maritime service providers.
  • Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities, to ensure compliance with regulatory requirements.
  • Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.
  • Attend administrative duties, including night shifts, as required by labor schedule needs.
  • Plan and book transportation, accommodations, and other travel arrangements for clients.
  • Resolve any problems that arise during emergency calls.
  • Solve day-to-day issues and propose improvements to workflow to enhance productivity and efficiency in port operations.
  • Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions.
  • Compile and submit appropriate updates throughout the day for vessel operator and Cruise Line's corporate managers.
  • Complete each respective sailing document required for invoicing/billing within an acceptable timeframe.
About You

We are looking for an individual with excellent communication skills in English and Spanish language, both written and oral. You should have a good academic background and be currently residing in Mallorca with an active driver's license.



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