FSI Technical Solutions Specialist
hace 2 semanas
Unlock Customer Potential with MongoDB
We are seeking a highly skilled FSI Technical Solutions Specialist to join our team in London. As a key member of our technical account management group, you will be responsible for building and maintaining strong relationships with our Financial Services Institution (FSI) customers.
Our ideal candidate will have extensive experience designing, scaling, and managing production database deployments in the FSI industry. They will possess exceptional leadership skills, with a calm and authoritative technical presence in escalated issues where lost revenue, regulatory risks, and other concerns may be at play.
The Role:
- Cultivate customer confidence and deliver positive, account-wide technical outcomes
- Define shared objectives with customers while showcasing the capabilities of the MongoDB product portfolio
- Navigate complex environments where there may be shared or even ambiguous responsibilities between the customer and MongoDB
Responsibilities:
- Serve as a primary resource for technical leaders and key decision makers at some of our biggest accounts
- Foster strong relationships externally and internally and advise these customers on how they can build and scale solutions with MongoDB
- Identify opportunities to educate our customers on relevant, sometimes crucial topics, both through your own deep-dives and by bringing in relevant MongoDB teammates as subject matter experts
- Provide compelling answers to questions related to architecture, performance, recovery, security, and other core system design components
Requirements:
- Considerable experience designing, scaling, and managing production database deployments in FSI
- Exceptional leadership skills, with a calm and authoritative technical presence in escalated issues
- Strong relationship management and account leadership skills, with experience strengthening and growing relationships with FSI customers over time
- Ability to think on your feet, remain calm under pressure, work independently as well as cross-functionally to ensure and prioritize successful customer outcomes
What We Offer:
- A competitive salary of £80,000 - £100,000 per annum
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities to help you grow in your career
About Us:
MongoDB is a leading global provider of modern data platforms, empowering organizations to create stunningly easy-to-work-with data. Our mission is to unlock the inner genius of our customers by making data accessible, scalable, and secure. We are committed to fostering a culture of innovation, collaboration, and mutual respect.
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