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Sports Technology Support Specialist

hace 1 mes

Barcelona, Barcelona, España Hudl A tiempo completo

About the Role

We're seeking a skilled Support Specialist to join our Match Analysis team in Barcelona, Spain. As a key member of our team, you'll work directly with clients from various sports and organizations, including those competing in notable competitions like Ligue 1 & 2, Rugby Top 14, and others.

Your Responsibilities

You'll be responsible for understanding our clients' pain points and helping them make the most of our solutions. This involves working closely with clients to troubleshoot and resolve technical issues, providing clear and concise solutions, and escalating complex problems when necessary.

Requirements

  • Thriving in a fast-paced environment and being able to work under pressure
  • Excellent problem-solving skills and ability to see things from the client's perspective
  • Fluency in both English and French (any additional languages are a plus)
  • Experience in tech support, preferably with video analysis software like Hudl Sportscode
  • Self-motivation, curiosity, and a desire to learn and grow
  • Reliability and commitment to delivering exceptional support to our customers

What We Offer

As a Support Specialist at Hudl, you'll have the opportunity to work with a talented team, develop your skills, and make a real impact on our clients' success.