Customer Service Ambassador

hace 2 semanas


Madrid, Madrid, España Sagan A tiempo completo
About Sagan

At Sagan, we strive to deliver exceptional customer experiences through proactive support and timely resolutions.

Job Overview

We are seeking a highly skilled Customer Support Representative to join our remote team. This role requires a strong background in BPO or customer service environments, with a focus on handling a wide range of customer interactions.

Key Responsibilities
  • Respond promptly to customer inquiries via phone, email, and chat, ensuring a professional and friendly tone.
  • Troubleshoot product and service issues, escalating complex cases when necessary.
  • Document customer interactions accurately and follow up to ensure issue resolution.
  • Collaborate with internal teams to address and resolve customer concerns.
  • Assist with administrative tasks, data entry, and CRM updates as required.
Requirements
  • Education: High school diploma or equivalent; bachelors degree is a plus.
  • Experience: Minimum of 2 years in customer service or support, preferably in a BPO setting.
  • Technical Skills: Proficiency with CRM systems (e.g., HubSpot, Zendesk) and communication tools (e.g., Slack, VOIP).
  • Soft Skills: Strong verbal and written communication, empathy, patience, and effective time management.
Working Arrangements

This position offers the flexibility to work in a fast-paced environment with a flexible schedule, including evenings and weekends as needed.

Salary and Benefits

The estimated salary for this role is $1,200 USD per month, reflecting the location in the PST Timezone and the requirements of the position.



  • Madrid, Madrid, España Sagan A tiempo completo

    About Sagan: Sagan is a dynamic organization that requires exceptional individuals to drive our success. We are seeking a Customer Service Ambassador to join our team, responsible for delivering top-notch customer experiences through efficient communication and sales skills. Salary Information: The estimated annual salary for this position ranges between...


  • Madrid, Madrid, España Crystora Dynamics Limited A tiempo completo

    **Job Overview:** At Crystora Dynamics Limited, we're looking for a skilled Customer Service Ambassador to provide exceptional support to our clients. This role is perfect for someone who thrives on solving customer challenges and enhancing client experiences.**Why Choose Us?**We offer a competitive salary of **$45,000 - $60,000 per year**, depending on...


  • Madrid, Madrid, España Vets Hired A tiempo completo

    Company OverviewVets Hired is a dynamic organization dedicated to providing exceptional customer service. Our team of professionals is committed to delivering outstanding support to our members, and we're seeking a highly skilled Customer Service Ambassador to join our ranks.SalaryThe estimated annual salary for this position is between $45,000 and $60,000,...


  • Madrid, Madrid, España Nebulon Dynamics A tiempo completo

    Job SummaryNebulon Dynamics, a leader in engineering innovation and technological advancement, is seeking a proactive and detail-oriented Customer Service Ambassador to ensure exceptional support for our clients and customers. This role is pivotal in representing the company's values of professionalism, responsiveness, and innovation.About the RoleThe...


  • Madrid, Madrid, España Iata Consulting A tiempo completo

    About the Role: We are seeking a highly skilled and motivated CUSTOMER SERVICE AMBASSADOR to join our team at Iata Consulting. In this role, you will be responsible for providing exceptional customer service and support to our clients across the globe. Your primary focus will be on handling front-line customer services, including answering product and...


  • Madrid, Madrid, España Addmore Outsourcing Inc. A tiempo completo

    Job Description:We are seeking a highly skilled and professional Customer Service Ambassador to join our team at Addmore Outsourcing Inc.About the Role:The Customer Service Ambassador will be responsible for managing incoming communications, including phone calls, emails, and online chat. This role requires excellent communication skills, both written and...


  • Madrid, Madrid, España Heritage Madrid Hotel A tiempo completo

    At Heritage Madrid Hotel, we are committed to delivering exceptional service to our guests. As a Customer Service Ambassador, you will be the face of our hotel, ensuring that every guest feels welcome and valued.Our ideal candidate is someone who is passionate about providing excellent service, has previous experience in food and beverage operations, and is...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are Recruit4Work Sl, a dynamic company that values exceptional customer service. We are seeking a highly skilled and motivated individual to join our team as a Mediterranean Customer Service Ambassador.This is an excellent opportunity for someone who enjoys helping others and wants to experience the beauty of Greece. As a key member of our customer...


  • Madrid, Madrid, España Sagan A tiempo completo

    **Remote Customer Support Role for Sagan**We are seeking a dedicated and detail-oriented Customer Service Ambassador to join our team at Sagan. As an independent contractor, you will be responsible for providing top-notch customer support via phone, email, and chat.About the JobThe successful candidate will have strong proficiency in English and excellent...


  • Madrid, Madrid, España Marriott International, Inc A tiempo completo

    About the Job: We are seeking a skilled Customer Service Ambassador to join our team at The Madrid EDITION. This is a full-time position that offers an exciting opportunity to provide exceptional guest experiences and make a lasting impact on our guests' stays.Job Summary: As a Customer Service Ambassador, you will be responsible for answering guest...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Job Overview About Axionova Engineering Limited Axionova Engineering Limited is a forward-thinking engineering company dedicated to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and we're excited to welcome a Customer...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Job SummaryDavid Kennedy Recruitment is seeking a skilled CUSTOMER SERVICE AMBASSADOR to join our client's team in Lisbon, Portugal.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional support to our clients. As a Customer Service Ambassador, you will be responsible for addressing customer inquiries...


  • Madrid, Madrid, España Marriott International A tiempo completo

    Job Summary">The Customer Service Ambassador will be the primary point of contact for guests, providing exceptional service and ensuring their needs are met. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to multitask in a fast-paced environment.">About Marriott International">Marriott International is a...


  • Madrid, Madrid, España Slade Glass A tiempo completo

    We are seeking a skilled Customer Service Ambassador to deliver exceptional member experiences in our fast-paced 24/7 operation. As the first point of contact, you will ensure members are heard, understood, and provided with immediate attention.To empower you in this role, we provide comprehensive training, equipping you with the knowledge needed to deliver...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Our company Cross Border Talents is seeking a Customer Service Ambassador to join our team in Barcelona. This is a full-time (38.5h/week) position with a temporary contract.The ideal candidate will have strong communication and interpersonal skills, as well as advanced proficiency in Slovenian (C2) and English. PC skills, particularly in Office 365 and CRM...


  • Madrid, Madrid, España Richemont A tiempo completo

    Unlock your potential in a dynamic and supportive environment as a Customer Experience Ambassador at Richemont. With over 3 years of experience in retail-fashion, you will be responsible for delivering exceptional customer service, building long-term relationships with clients, and contributing to the success of our luxury brand.About the RoleWe are seeking...


  • Madrid, Madrid, España Sagan A tiempo completo

    **Job Title:** Customer Support Ambassador**Location:** Remote (EST Time zone)**Salary Range:** Up to 1,300 USD per month **Work Schedule:** Sunday - Thursday, 15:00 - 23:30 EST **About the Role:**As a Customer Support Ambassador at Sagan, you will be responsible for providing top-notch customer service and support. Your primary goal will be to ensure...


  • Madrid, Madrid, España Bob W Uk A tiempo completo

    Delivering exceptional service is at the heart of Bob W Uk’s mission. As a fast-growing aparthotel brand, we are committed to providing a 5-star experience to every guest while leading the world's transition to sustainable hospitality.About the RoleWe are seeking a Customer Service Ambassador to join our Guest Success team. This hybrid/remote role offers...


  • Madrid, Madrid, España Levi Strauss A tiempo completo

    Levi Strauss & Co. is a leader in the denim industry, renowned for its iconic products and commitment to innovation.Salary: Estimated €9-10 per hourAbout the Role:We are seeking a Sales Stylist to join our team at our Madrid store. As a Sales Stylist, you will play a vital role in delivering exceptional customer service and helping our customers find the...


  • Madrid, Madrid, España American Express Services Europe Limited A tiempo completo

    Delivering Exceptional Customer ServiceWe are seeking a highly skilled and dedicated Customer Experience Ambassador to join our team. In this role, you will be responsible for delivering world-class customer service to our commercial customers.About the RoleThis is an exciting opportunity to work with a leading company in the financial services industry. As...