Higher Education Consultant

hace 2 días


Madrid, Madrid, España FutureLearn FutureLearn Limited A tiempo completo

FutureLearn Limited invites applications for the position of Higher Education Consultant. As a key member of our admissions team, you will advise and enrol students onto online undergraduate and postgraduate programmes offered by leading British universities and business schools.

About the Role

This is an exciting opportunity for individuals who share our passion for lifelong learning and career empowerment. In this challenging and rewarding role, you will work closely with prospective students to guide them through the application and admission processes, ensuring a seamless experience from initial contact to programme payment and enrolment.

You will build rapport and develop relationships with prospective students, responding to their inquiries and providing them with valuable insights into their study options. To succeed in this role, you will require excellent communication skills, particularly via phone, email, and web platforms. Proficiency in Microsoft Office and CRM tools (Salesforce experience is a plus) will also be advantageous.

Key Responsibilities
  • Guide prospective students through the application and admission processes.
  • Respond to information requests and provide prospective students with valuable insights into their study options.
  • Achieve measurable results in a fast-paced, target-driven environment.
  • Support prospective students in making informed decisions about their education.
Requirements
  • Proven experience in sales or customer-facing roles.
  • Strong ability to build relationships and establish rapport with prospective students.
  • Ability to perform in a fast-paced, target-driven environment.
  • Excellent communication skills, especially via phone, email, and web platforms.
  • High proficiency in English (both written and spoken).
  • Competency in using Microsoft Office and CRM tools (Salesforce experience is a plus).
Salary and Benefits

We offer a competitive salary of £25,000 - £35,000 per annum, depending on experience, as well as opportunities for professional growth and development within the company.



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