Senior CRM

hace 6 días


Barcelona, Barcelona, España Arxada Ag A tiempo completo

About Arxada

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Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. Our goal is to help customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint. Sustainable preservation is one of our top priorities.

We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.

Job Summary

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The Senior CRM & PLM Technology Strategist comprehensively owns, leads, and handles CRM & PLM applications end-to-end, serves as the technology partner to the business for this domain, and achieves our business goals by enabling business capabilities through powerful applications.

Main Responsibilities

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  • ">
  • Lead and run CRM & PLM Apps globally">
  • Act as Technology partner to the business for CRM & PLM applications to optimize process and business results">
  • Handle all required service providers and ensure SLA's">
  • Act as the domain architect and pro-actively look for optimization potential">
  • Decide the best technological solution for business capabilities and requirements">
  • Manage budget and continuously review for cost efficiency">
  • Collaborate with all relevant business and IT functions, and support other functions when required">
  • Act as IT counterpart for global process and business owners, and take care of escalations for issues in the CRM & PLM domain">
  • Pro-actively review the application landscape end-to-end to identify and address operational, financial and technological opportunities and risks">
  • Lead the team to deliver highest quality results">
  • Ensure secure application development and collaborate closely with Information Security to identify and handle risks">
  • Motivate change in the organization and deliver high quality results fast">

Requirements

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We are seeking an experienced professional with:

  • ">
  • Bachelor's degree in business informatics or equivalent experience">
  • Master's degree in business informatics or a related field is preferred, but equivalent experience will also be considered">
  • Min. 5+ years' demonstrated ability in Application and Process management">
  • Min. 2+ years of Operational CRM & PLM experience">
  • Superb communication skills in English (and German preferred)">
  • Experience with agile project methodologies">

Compensation and Benefits

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The estimated salary for this position is $120,000 - $150,000 per year, depending on experience. Arxada offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.


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