Senior CRM Project Manager

hace 1 semana


Barcelona, Barcelona, España Page Personnel A tiempo completo

PageGroup SSC is seeking a highly skilled Career Development professional to join our team as a Senior CRM Project Specialist. This role is an excellent opportunity for someone looking to advance their career and work with a leading global staffing firm.

About the Role

This position is responsible for overseeing the implementation of CRM projects across multiple regions, ensuring seamless integration with marketing teams and stakeholders. You will be working closely with the CRM Executives and Marketing teams to develop and implement campaigns using our CRM tools. Your expertise in CRM tools, particularly Salesforce Marketing Cloud, will be instrumental in driving revenue growth through CRM activities.

Key Responsibilities
  1. Manage and coordinate CRM projects from initiation to delivery, ensuring timely completion and high-quality results;
  2. Develop and execute segmentation strategies to create target audiences and campaigns using our CRM and marketing tools;
  3. Oversee multi-channel coordination, including production and distribution of marketing materials;
  4. Analyze campaign KPIs, perform post-campaign reporting, and present findings to stakeholders;
  5. Implement CRM solutions in the EU Region, focusing on products coming from Global Product department, such as email marketing tools, tools migration, lead generation forms, and Job Alerts;
  6. Research and develop new technical solutions for CRM EU department, exploring automation, dynamic assets, email templates, and database field implementation;
  7. Investigate database opportunities to improve retention and conversion rates;
  8. Project manage Lifecycle implementations or improvements in the EU Region, ensuring effective timing and stakeholder management;
  9. Provide technical assistance on external resources, mainly email (HTML), lead gen forms, automation (SQL queries), and journeys;
  10. Act as the primary point of contact for EU Local Marketing and EU Team regarding technical inquiries, issues, or releases;
  11. Maintain recurring meetings with CRM Global Product, Global Lifecycle, and EU Local Marketing teams;
  12. Occasionally meet with Global analysts, Webs department, other CRM Regions, Content Department, and PEX-PO department;
Requirements
  • A strong background in CRM, preferably with experience in Salesforce Marketing Cloud;
  • Excellent analytical skills, with the ability to convert data findings into strategic initiatives;
  • Effective communication and problem-solving abilities, with a positive attitude and adaptability in a fast-paced environment;
  • Capability to organize tasks efficiently, demonstrate attention to detail, and maintain a high level of professionalism;
  • Fluency in English is mandatory, and proficiency in Spanish is also required; knowledge of another EU language is a plus;
  • Experience working in a multinational environment with diverse cultures and backgrounds;
Salary & Benefits

The estimated salary for this role is €50,000 - €65,000 per annum, depending on experience. In addition to a competitive salary, you will receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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