Digital Transformation Specialist

hace 2 días


Barcelona, Barcelona, España Omega Crm A tiempo completo

**Job Summary**

We are seeking a highly motivated Digital Transformation Specialist to join our team at Omega CRM Consulting. This is an excellent opportunity for a Junior Omnichannel Automation Specialist to collaborate with one of the top 15 global pharmaceutical companies.

About Us

Omega CRM is a digital global company that accelerates business experiences (BX) for its customers. Our 360 solutions enable business transformation and acceleration through technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing.

Responsibilities:

  • Assist in implementing campaign configurations based on business requirements.
  • Input metadata, workflows, and campaign details into automation tools under the guidance of senior team members.
  • Ensure campaign configurations meet stakeholder expectations and adhere to provided guidelines.
  • Collaborate with Data Analysts and Data Stewards to validate and prepare data for campaign activations.
  • Perform initial data checks to confirm readiness for use in campaigns.
  • Conduct basic quality checks and simulations to verify campaign functionality.
  • Flag issues or inconsistencies to senior team members for resolution.
  • Maintain and update records of campaign configurations and workflows.
  • Support the creation of process documentation as directed by senior staff.
  • Work closely with senior team members to gain expertise in campaign automation and tool usage.
  • Contribute to team discussions on process improvements and campaign enhancements.
  • Assist in preparing status updates and reports for stakeholders.
  • Highlight basic campaign performance observations for senior review.

Requirements and Desired Skills:

  • Degree in Marketing, IT, Business, Pharma, or a related field is preferred.
  • 1-2 years of experience (internship or entry-level) in marketing or data management.
  • Basic familiarity with marketing automation tools (e.g., Zaidyn Orchestration Centre, Adobe Campaign Classic, Unica, or other NBA related systems).
  • Understanding of digital marketing principles and data workflows.
  • Willingness to work as part of a team, with the ability to take direction from senior colleagues.
  • Strong interpersonal skills to support communication with stakeholders and team members.
  • Eagerness to learn troubleshooting and RCA techniques.
  • Ability to manage multiple tasks and prioritize effectively.
  • Knowledge of Veeva CRM/Veeva Vault is a plus.
  • Experience with Excel. SQL basic knowledge is a must – willingness to learn more is a plus.
  • Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus.
  • Fluency in English – any other languages are welcome.

What We Offer:

  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
  • Home Office.
  • Flexible retribution (public transport ticket, Ticket restaurant, etc).
  • Health insurance.

**Salary:** $60,000 - $80,000 per annum, depending on experience.



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