Finnish Language Customer Service Representative
hace 1 mes
Customer Service Advisor - Finnish Speaking
We are seeking a Finnish-speaking Customer Service Advisor to join our team in the banking sector. As a Customer Service Advisor, you will be responsible for providing high-quality customer support to Finnish-speaking clients of the bank.
Key Responsibilities:
- Provide customer support to Finnish-speaking clients via phone, email, or chat.
- Assist with inquiries related to banking services, accounts, transactions, and product offerings.
- Handle complaints and resolve issues efficiently and professionally.
- Maintain accurate records of customer interactions in the company's CRM system.
- Adhere to company guidelines, ensuring compliance with banking regulations.
Requirements:
- Finnish: C1 level minimum
- English: B1 level minimum
- Excellent communication and problem-solving skills
- Customer service experience is a plus but not required
Work Conditions:
Hours: Monday to Friday, 9:00 AM to 6:00 PM Finnish time
Location: Work from the office in Athens (relocation assistance available) or remotely within Greece
Benefits:
- Salary: €1300 gross per month
- Up to 10% performance bonus
- €100 monthly UP Hellas (meal card or related benefit)
- Private medical insurance
This role provides the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.
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