Finnish Language Customer Service Representative

hace 1 mes


Barcelona, Barcelona, España Recruitment Direct A tiempo completo

Customer Service Advisor - Finnish Speaking

We are seeking a Finnish-speaking Customer Service Advisor to join our team in the banking sector. As a Customer Service Advisor, you will be responsible for providing high-quality customer support to Finnish-speaking clients of the bank.

Key Responsibilities:

  • Provide customer support to Finnish-speaking clients via phone, email, or chat.
  • Assist with inquiries related to banking services, accounts, transactions, and product offerings.
  • Handle complaints and resolve issues efficiently and professionally.
  • Maintain accurate records of customer interactions in the company's CRM system.
  • Adhere to company guidelines, ensuring compliance with banking regulations.

Requirements:

  • Finnish: C1 level minimum
  • English: B1 level minimum
  • Excellent communication and problem-solving skills
  • Customer service experience is a plus but not required

Work Conditions:

Hours: Monday to Friday, 9:00 AM to 6:00 PM Finnish time

Location: Work from the office in Athens (relocation assistance available) or remotely within Greece

Benefits:

  • Salary: €1300 gross per month
  • Up to 10% performance bonus
  • €100 monthly UP Hellas (meal card or related benefit)
  • Private medical insurance

This role provides the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.



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