Senior Financial Services Technology Consultant

hace 5 días


Madrid, Madrid, España Swift A tiempo completo

About the Role

At Swift, we provide a range of on-site business and technical/supporting infrastructure consultancy services across our customer base. As an Associate Financial Services Industry Consultant, you will operate in a low to medium complex business and technical environment in a selected market supported by Swift.

You will be responsible for supporting and delivering technical or business consulting services in line with our Commercial strategy/Operating/Regional plans under close supervision of more senior colleagues.

Key Responsibilities:

  • Coordinate Care Services delivery as detailed in the Advanced Support and Care Services Catalogue
  • Demonstrate strong knowledge of Swift products, services and solutions
  • Showcase your technical skillsets on operating systems (AIX, Linux or Windows Server), servers, and networking
  • Develop good troubleshooting skills on IT product issues and OS issues
  • Ensure seamless integration with clients' existing systems
  • Provide expert advice and technical solutions tailored to clients' specifications
  • Train and onboard new users on Swift products
  • Document and resolve technical problems, escalating to higher support tiers when necessary

About You

  • You have a University degree in Computer Science or IT related fields, or equivalent experience
  • You have 2-5 years' experience within the area of technical account management, technical support or pre-sales
  • You are fluent in English and proficient in other languages is an advantage
  • You are willing to travel approximately 20% of the time
  • You are a team player enjoying work in a multicultural environment

What We Offer

  • A competitive salary of $90,000 - $120,000 per year
  • The opportunity to work with a leading financial institution
  • A comprehensive benefits package
  • The chance to develop your skills and advance your career

Additional Information

We are creating an environment of unique individuals like you – with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.



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