Customer Service Representative with German Language Skills

hace 4 semanas


Madrid, Madrid, España Wibit Consulting & Services A tiempo completo
Wibit Consulting & Services

We are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain.

About the Role:

The successful candidate will be responsible for ensuring the smooth daily operation of our services by handling contacts over the telephone and by email. They will care for customer satisfaction, making sure that they are going the extra mile with each and every contact.

Making sure that our drivers and passengers feel supported in all matters, ensuring a timely response to assist with any of their questions or concerns is also key.

The ideal candidate will strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily.

Key Responsibilities:
  • Ensure the smooth daily operation of our services
  • Care for customer satisfaction
  • Making sure that our drivers and passengers feel supported
  • Achieve first contact resolution
Requirements:

The successful candidate must have a fluent level of both written and spoken German (native) as well as excellent communication skills in English.

Experience in the customer service industry and ideally in a Contact Centre environment is essential.

A patient and empathic attitude, being autonomous and a fast learner with a 'can-do' approach is required.

Solution-oriented thinking to provide the correct and best outcome for the customer is essential.

What We Offer:
  • Full-time employment (39 hours per week)
  • Rotating schedule Monday - Sunday to 7 am to 4 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed)
  • Fully paid training that optimally prepares you for your job - 4 weeks duration (office-based)
  • 24 holiday days per year on a full-time basis
  • Best-in-class people engagement activities and programs
  • Ongoing training and development
  • Employee Assistance Program - Free, confidential, and impartial guidance and support
  • Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organization
  • Option to sign up for Discounted Private Health Insurance
  • Referral Program: Refer a Friend and get a Referral bonus
  • Access to specialized LinkedIn training courses
Salary:

$45,000 - $55,000 per annum based on experience and qualifications.



  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Are you a customer-focused professional looking for a new challenge in the financial services industry? We are seeking an experienced Customer Service Representative to join our team at David Kennedy Recruitment. The successful candidate will provide exceptional service to customers of a leading financial services company.This is a remote work opportunity,...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **Job Title:** Customer Service Representative in Bratislava with German Language Skills**Company Overview:**We are a dynamic team at Cross Border Talents, offering exciting career opportunities for German speakers in Slovakia. As a leading company in the industry, we strive to deliver exceptional services and foster a positive work environment. If you are...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    At Empresa Reconocida, we're redefining the future of customer service. As a Customer Service Representative German Language Expert, you'll play a key role in delivering exceptional experiences to our clients. Key Responsibilities:• Deliver outstanding customer service through effective communication and problem-solving skills• Collaborate with clients...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Remote Customer Service Position in SerbiaWe are excited to partner with a top-rated BPO to recruit customer service specialists who speak German. As a remote customer care specialist, you will provide exceptional support to clients in the cooler manufacturing industry.About the RoleThis is a full-time position designed for candidates residing in Serbia,...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    OverviewDavid Kennedy Recruitment is partnering with a renowned Business Process Outsourcing (BPO) company to find skilled German-speaking professionals for the position of German Language Customer Service Representative. This role offers a unique opportunity to work remotely from Hungary and be part of a dynamic team that prioritizes employee...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Job Title: Customer Service Representative With GermanDescription: We are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer...


  • Madrid, Madrid, España Upliftinlife A tiempo completo

    About Uplift in LifeWe are a dynamic company that connects people to opportunities, transforming lives through meaningful work experiences. With extensive knowledge of corporate cultures and human resources expertise, we have been able to identify top talent for our clients. For one of our esteemed clients, an innovative leader in client services, we are...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Wibit Consulting & Services. As a key member of our team, you will be responsible for providing top-notch customer support to users of a leading rental booking search engine.About the RoleThis is a full-time position that offers a competitive salary based on experience and...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Wibit Consulting & Services in Lisbon. This full-time position offers a competitive salary, bonuses, and a range of benefits.About the RoleAs a key member of our team, you will be responsible for providing exceptional customer service across various channels, including chat, email,...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Remote Customer Service Representative Opportunity with WibitcsWe are seeking an experienced Customer Service Representative with Dutch language skills to join our team at Wibitcs. As a key member of our remote customer service team, you will be responsible for providing exceptional customer support to clients via email and phone.About the RoleThe successful...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Company OverviewWibit Consulting & Services (Wibitcs) is a dynamic and innovative company that prioritizes employee satisfaction, providing a supportive environment for professional growth.SalaryWe offer an attractive remuneration package based on experience, skills, and performance, with a competitive salary of around €25,000 per annum, which can be...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Role in CroatiaWe are seeking a highly skilled German Speaking Customer Service Representative to join our team at David Kennedy Recruitment. This exciting opportunity is based in Zagreb, Croatia, and offers the chance to work with a reputable BPO company.Job SummaryThis full-time position involves delivering exceptional customer service to...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Company Overview">We are a leading provider of remote customer support services, dedicated to delivering exceptional service to our clients across the globe. Our team is passionate about helping individuals grow their careers and succeed in their roles.Salary:The salary for this position is estimated at €25,000 - €35,000 per annum, based on experience,...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    Job Description:We are seeking a highly skilled German Customer Service Representative to join our team at Salve Consulting.About the Role:This is a fantastic opportunity for a fluent German speaker to provide exceptional customer support and contribute significantly to the success of our clients' experiences.Key Responsibilities:Deliver top-notch customer...


  • Madrid, Madrid, España Triskel Consulting A tiempo completo

    As a professional German language customer service representative with Triskel Consulting, you will play a crucial role in supporting our clients' procurement needs. Your primary responsibility will be to manage the entire procure-to-pay process for various customers, ensuring timely and efficient delivery of goods and services.The ideal candidate will...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Job OverviewDavid Kennedy Recruitment is seeking a highly skilled Customer Service Representative to join our client's team in Lisbon, Portugal.Compensation and BenefitsThe successful candidate can expect a competitive base salary of €40,000 per year, plus bonuses. Additional benefits include food allowance, health insurance, birthday day off, referral...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Overview: Wibit Consulting & Services (Wibitcs) is hiring a Customer Service Expert with German Language Support to provide exceptional customer support via voice, chat, and email. This role involves working remotely from Serbia as a full-time specialist.About the Job:As a Customer Service Expert with German Language Support, you will be responsible for...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About the Company: Cross Border Talents is a leading global company seeking enthusiastic and motivated customer service representatives to join our team in Greece. As a German-speaking representative, you will provide high-quality customer service to clients via phone, email, and chat. We offer a dynamic and supportive environment where you can develop your...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    International Sales Representative OpportunityAbout the JobWe are Cross Border Talents, a company dedicated to connecting talented professionals with exciting job opportunities across Europe.Job Summary: We are seeking a highly motivated and customer-focused International Sales Representative to join our team. As an International Sales Representative, you...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    **About the Role**We are seeking a highly skilled Customer Service Representative fluent in German to join our dynamic team at Salve Consulting. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that clients receive timely and effective solutions to their inquiries.**Job...