Senior Software Support Specialist for Smart Home Security

hace 2 semanas


Madrid, Madrid, España Amazon A tiempo completo

RING, a subsidiary of Amazon, specializes in smart home security products. Its primary offerings include video doorbells and security cameras, enabling users to monitor their homes remotely through live feeds, receive motion alerts, and engage with visitors via two-way audio. The RING system integrates seamlessly with various smart home devices, enhancing overall security and convenience. Furthermore, it features a community aspect, allowing users to share and access local security information through the Neighbors app.

The Ring Data Science and Engineering team is responsible for managing products and services related to Ring's growing analytics and operational needs. Their portfolio encompasses centralized data collection, aggregation, and standardized data modeling for analytics use cases. By accelerating innovation and promoting data-driven decision-making across all aspects of Ring's business, they aim to deliver actionable insights while prioritizing privacy by design for all products and services. Key responsibilities include providing technical and operational support for the Ring Data Science Engineering Team, troubleshooting incoming tickets across multiple products, features, and services, working on operations-driven coding projects, and automating processes to reduce maintenance. Additionally, software deployment support is provided in staging and production environments, with an emphasis on system and support status reporting, customer notification, and workflow coordination to maintain service level agreements.



  • Madrid, Madrid, España Amazon A tiempo completo

    RING, a leading Amazon company, specializes in smart home security solutions. Its primary products include video doorbells and security cameras that enable users to monitor their homes in real-time through live feeds, receive motion alerts, and engage with visitors via two-way audio.The Data Science and Engineering team at RING oversees products and services...


  • Madrid, Madrid, España Amazon A tiempo completo

    About UsAt Amazon, we're dedicated to innovating solutions that make life easier and more convenient for our customers. Our Ring division is a leading provider of smart home security products, empowering users to stay safe and connected in real-time.

  • Tech Support Professional

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    OverviewRING, part of Amazon, specializes in smart home security products. Their flagship product is the video doorbell, complemented by security cameras. Users can monitor their homes in real-time, receive motion alerts, and engage with visitors via two-way audio. The RING system seamlessly integrates with various smart home devices, enhancing overall...


  • Madrid, Madrid, España Amazon A tiempo completo

    Company Overview: Ring, a leading smart home security company and part of Amazon, focuses on developing innovative products that enhance home security and convenience. The company's ecosystem integrates with various smart devices, providing users with real-time monitoring, motion alerts, and two-way audio communication.


  • Madrid, Madrid, España Blu Selection A tiempo completo

    Your role will involve providing exceptional support to customers as a Technical Support Specialist for Smart Home Devices in our international hub in Lisbon. You will be responsible for responding to inbound requests, documenting relevant case information, and assisting users with Pre-Sales, General Inquiries, and technical support issues via various...


  • Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Senior UI Application Developer to join our team at Amazon. As a key member of our Device OS organization, you will be responsible for designing and developing innovative user interfaces for our smart home devices.Key ResponsibilitiesContribute to all aspects of an agile software development lifecycle, including...


  • Madrid, Madrid, España Amazon A tiempo completo

    At Amazon, our mission is to make neighborhoods safer with affordable solutions that work on any home. As a key member of the Ring firmware development team, you will play a crucial role in creating the next generation of home security.We are seeking a talented System Development Engineer to optimize the system design and enhance the performance of Ring...


  • Madrid, Madrid, España Amazon A tiempo completo

    Ring, a subsidiary of Amazon, specializes in smart home security solutions. As a leading provider of video doorbells and security cameras, Ring's ecosystem offers real-time monitoring, motion alerts, and two-way audio communication. This integration with various smart home devices enhances overall security and convenience. The Neighbors app allows users to...


  • Madrid, Madrid, España Amazon A tiempo completo

    About Amazon Lab126">Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Our mission is to create innovative products that make a significant impact on customers' lives.Job Description:">We are seeking a highly skilled Senior Android Software Development Engineer to join our team at...


  • Madrid, Madrid, España Frontiers A tiempo completo

    About the RoleWe are seeking an experienced Senior Desktop Support Specialist to join our team in Madrid. This is a fantastic opportunity for you to utilize your technical expertise and contribute to the success of our organization.Job DescriptionAs a Senior Desktop Support Specialist, you will be responsible for providing first- and second-level IT support...


  • Madrid, Madrid, España Amazon A tiempo completo

    About AmazonAmazon, a leading company in smart home security products, offers an innovative approach to monitoring homes through video feeds. With a focus on enhancing overall security and convenience, Amazon's ecosystem integrates with various smart home devices.Job OverviewWe are seeking a skilled Tech Support Engineer to join our Data Science and...


  • Madrid, Madrid, España Blu Selection A tiempo completo

    Job Overview: We are seeking a highly motivated and skilled Technical Support Representative to join our team in Lisbon, supporting customers with technical issues related to smart home devices. This role offers an excellent opportunity to work in a multicultural environment, interact with diverse teams, and contribute to delivering exceptional customer...


  • Madrid, Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio.The Ring Data Science and Engineering team owns products and services for...

  • Data Engineering Lead

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    At Amazon, a leading provider of smart home security products, we're seeking an experienced Data Engineer to join our team. With a focus on delivering innovative solutions, you'll play a crucial role in shaping the future of data-driven decision-making across our business.About the RoleWe're looking for a highly skilled Data Engineer to manage and maintain...


  • Madrid, Madrid, España Level-Up A tiempo completo

    **Job Title:** Senior Software Development Specialist**Overview**: Level-Up is a dynamic organization committed to delivering high-quality software solutions. We are seeking a skilled Senior Software Development Specialist to join our team, contributing to the development and maintenance of robust software products that meet evolving industry...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are looking for a highly skilled Technical Support Specialist to join our team in Greece. This is an excellent opportunity to experience Mediterranean life and culture while working with a leading company like Recruit4Work Sl.About the JobAs a Technical Support Specialist, you will be responsible for providing technical assistance and troubleshooting for...


  • Madrid, Madrid, España Engineeringuk A tiempo completo

    Job Description:Rewarding Opportunity for Senior Software ArchitectWe are seeking a highly skilled Senior Software Architect to lead the development of cutting-edge streaming solutions for our home security and smart home products. In this role, you will be responsible for designing, implementing, and optimizing market leading streaming capabilities across...


  • Madrid, Madrid, España Sharp Brains Ltd A tiempo completo

    Job Description:We are seeking a talented Desktop Support Specialist to join our team at Sharp Brains Ltd. As a key member of our IT department, you will be responsible for providing exceptional support to our desktop users.Key Responsibilities:Manage desktop devices, including hardware and software incidents, through to resolution.Provide standard and...


  • Madrid, Madrid, España Amazon Eu Sarl (Spain Branch) A tiempo completo

    About Amazon Eu Sarl (Spain Branch)We are a leading company in the e-commerce industry, dedicated to providing exceptional customer experiences. Our patented building access technology supports Amazon Last Mile in the US and is expanding worldwide.Salary: €80,000 - €110,000 per yearJob Description:As a Senior Mobile Application Developer on our Key for...


  • Madrid, Madrid, España BASF A tiempo completo

    Cyber Security Specialist for Chemical Laboratory DigitalizationAt BASF, we strive to create a sustainable future through innovative chemistry. This mission is driven by our aspiration to grow profitably and create value for society.We are seeking an experienced Cyber Security Specialist to support our chemical laboratory teams in their digitalization and...