Software Engineer for Data Operations
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Ring, a subsidiary of Amazon, specializes in smart home security solutions. As a leading provider of video doorbells and security cameras, Ring's ecosystem offers real-time monitoring, motion alerts, and two-way audio communication. This integration with various smart home devices enhances overall security and convenience. The Neighbors app allows users to share and access local security information.
The Ring Data Science and Engineering team is responsible for products and services supporting Ring's analytics and operational needs. Their portfolio includes centralized data collection, aggregation, and standardized data models for analytics use cases.
This role will accelerate innovation and promote data-driven decision-making across Ring's business. To achieve this mission, we build products and services that streamline data collection, deliver standard metrics, and provide actionable insights while ensuring privacy by design for all Ring products and services.
Key Responsibilities- Provide technical support for the Ring Data Science and Engineering Team.
- Troubleshoot and resolve incoming tickets, covering multiple products, features, and services.
- Work on operations and maintenance driven coding projects and AWS technologies.
- Support software deployment in staging and production environments.
- Automate processes to reduce operations and maintenance tasks.
- Report system and support status.
- Owning one or more digital products or components.
- Customer notification and workflow coordination to maintain service level agreements.
Estimated salary: $100,000 - $140,000 per year.
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