Software Support Engineer for Data Analytics

hace 5 días


Madrid, Madrid, España Amazon A tiempo completo

RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio.

The Ring Data Science and Engineering team owns products and services for Ring's growing analytics and operational needs. These services allow centralized data collection, aggregation, and the building of standardized data models for analytics use cases.

Our mission is to accelerate innovation and promote data-driven decision-making across every aspect of Ring's business. To accomplish this mission, we build products and services that streamline data collection, deliver a set of standard, unambiguous metrics and analytics tools, identify opportunities to deploy machine learning, and deliver actionable insights while providing tools that enable privacy by design for all of Ring's products and services.

We are seeking a talented Software Support Engineer to provide technical support for our Data Science Engineering Team. The ideal candidate will have experience troubleshooting and debugging complex technical systems, as well as scripting in modern programming languages.

This role involves working closely with the Data Operations team to ensure seamless integration with various Ring products and features. You will also work on operations and maintenance driven coding projects and AWS technologies, deploying software in staging and production environments, and automating processes to reduce operations and maintenance.

In addition to technical skills, strong communication and problem-solving skills are essential for this role. As a member of our team, you will be responsible for owning one or more digital products or components, coordinating customer notifications and workflow, and maintaining service level agreements.



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