Global Payroll Operations Specialist
hace 4 días
Job Summary: We are seeking a highly skilled Global Payroll Operations Specialist to lead our payroll services operation for Spain and multiple other countries in the Western EMEA region. As a key member of our team, you will be responsible for ensuring the timely and accurate delivery of payroll services, while continually identifying opportunities for process improvement.
About ADP: ADP is a leading provider of human capital management solutions, helping businesses around the world manage their workforce more effectively. Our Global Payroll Shared Services team provides payroll processing and related services to clients across various regions.
Responsibilities:
- Quality Assurance and Controls: Manage each payroll cycle and processing activities to ensure all payroll deliverables are completed on-time and accurate. Accountable for leading overall payroll services operation for Spain, and through time, for 5 - 6 multiple countries.
- Service Engagement: Engage as primary country point of contact for payroll related service requests, with primary goal of providing World Class Customer Service, while increasing Speed to Serve and Speed of Delivery. Continually identify opportunities to increase NPS performance.
- Process Improvement: Continually identify process improvement opportunities and oversee process improvement framework. Perform Standard Operating Procedures controls testing.
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 5 years of experience in payroll operations or related field
- Proven track record of delivering high-quality results in a fast-paced environment
- Excellent communication and problem-solving skills
Benefits:
- Competitive salary: €55,000 - €65,000 per year, depending on experience
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
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