Global Payroll Implementation Expert

hace 18 horas


Barcelona, Barcelona, España CloudPay A tiempo completo

**About the Role:**

We are seeking an experienced Implementation and Support Specialist to join our team in Barcelona, Spain. As an Implementation and Support Specialist, you will be responsible for supporting project teams in the implementation of new clients onto the CloudPay platform.

This is a high visibility client-facing role that requires strong inter-personal skills, excellent communication, and problem-solving abilities. You will work closely with Project Managers, Payroll Subject Matter Experts/In Country Providers, and CloudPay global payroll operations teams to ensure seamless implementation.

Daily Duties and Responsibilities:

  • Project Coordination: Coordinate with project teams to ensure timely and efficient implementation of new clients onto the CloudPay platform.
  • Client Communication: Act as the primary point of contact for clients, providing exceptional support and resolving queries efficiently.
  • Payroll Review and Validation: Conduct thorough reviews of client payroll details to ensure completeness and accuracy.
  • Testing and Quality Assurance: Perform thorough testing of development work to ensure quality and compliance.
  • Transition and Handover: Ensure smooth transition of newly implemented projects to the Regional Operations team by documenting critical processes and shadowing the team during the project stabilization period.

Attributes and Experience Required:

  • A minimum of 3 years' experience in payroll processing or HRIS implementation.
  • Proven experience in implementing payroll and/or HR solutions, preferably with international payrolls.
  • Excellent knowledge of MS Office suite and proficiency in using different payroll platforms.
  • Strong analytical and problem-solving skills, with the ability to articulate and document complex ideas clearly.

Package and Benefits:

  • Estimated annual salary: €65,000 - €85,000, depending on experience.
  • 25 days annual leave, plus bank holidays.
  • Earned Wage Access (via CloudPay Now app).
  • Birthday leave.
  • Life assurance.
  • Private medical insurance.
  • Personal and professional development opportunities.
  • Friendly working environment.


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