Support Specialist with Dutch and English Expertise

hace 4 días


Barcelona, Barcelona, España Astrea Recruitment A tiempo completo

Astrea Recruitment is dedicated to transforming the job search experience into a supportive journey of change. With 17 years of excellence in recruitment, we have earned our place among the best in the field.

We are seeking determined, organized, and responsible individuals for the role of Backoffice Support Specialist with Dutch and English skills (Hybrid Model of Work from Sofia/Bulgaria).

Key Responsibilities
  • Provide exceptional client service and ensure high-quality customer experiences.
  • Assess and address customer inquiries, handling product support needs and troubleshooting issues.
  • Offer timely, clear, and easy-to-follow solutions.
  • Collaborate effectively within a dynamic team environment.
Requirements
  • Fluency in Dutch and good English skills (B2/C1 level).
  • Impressive communication and interpersonal skills.
  • Ability to manage time and prioritize tasks.
  • Team-player attitude and eagerness to learn and improve.
  • Determined, responsible, and excited to work on 24/7 shifts.
What We Offer

An attractive salary package of 2500-3000 BGN GROSS per month, plus additional health insurance coverage.

We provide relocation assistance for employees moving to Bulgaria from abroad, as well as part-time options (4h or 6h shifts) and a Hybrid model of work.

Fully paid initial training (during first 6 weeks from the office) and various other learning opportunities are available.

Stable job with various opportunities for career growth and a positive, supportive work environment.

We value your privacy and will reach out promptly to candidates whose profiles closely match our requirements.



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