Dutch and English Customer Support Specialist

hace 1 día


Barcelona, Barcelona, España Astrea Recruitment A tiempo completo

At Astrea Recruitment, we pride ourselves on being among the best in the recruitment field for 17 years. Our commitment to transforming job searches into inspiring paths of change and support drives us forward. For a world-renowned company specializing in customer experience, we are seeking organized and responsible individuals for the role of Backoffice Support Specialist with Dutch. The ideal candidate will possess fluency in Dutch and good English skills (B2/C1 level), impressive communication and interpersonal skills, and the ability to manage time and prioritize tasks.

Essential Duties and Responsibilities:

  • Provide exceptional client service and ensure high-quality customer experience.
  • Assess and address customer inquiries.
  • Handle product support needs and troubleshoot issues.
  • Offer timely, clear, and easy-to-follow solutions.
  • Collaborate effectively within a dynamic team environment.

Requirements:

  • Fluency in Dutch and good English skills (B2/C1 level).
  • Impressive communication and interpersonal skills.
  • Ability to manage time and prioritize tasks.
  • Team-player attitude and eagerness to learn and improve.

Our Client Offers:

  • An attractive salary package (€2,500-€3,000 gross) and additional health insurance coverage.
  • Relocation assistance for employees moving to Bulgaria from abroad.
  • Part-time option available (4h or 6h shifts) as well as Hybrid model of work.
  • Fully paid initial training (during the first 6 weeks from the office) and various other learning opportunities.
  • A stable job with various opportunities for career growth.
  • A positive and supportive work environment.

Estimated Salary: €2,500-€3,000 per month.

Job Type: Full-time.

Location: Sofia, Bulgaria.

About Us: At Astrea Recruitment, we strive to provide top-notch services to our clients and candidates alike. With a strong focus on customer satisfaction and employee development, we aim to create a positive impact in the recruitment industry.



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