Customer Service Representative

hace 2 semanas


Madrid, Madrid, España Recruit4Work SL A tiempo completo
About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing top-notch assistance to our clients via phone, chat, and email.

Key Responsibilities:
  • Handle customer inquiries and concerns in a professional and timely manner.
  • Provide technical and administrative support to customers, including installation and configuration of terminals or online payment solutions.
  • Troubleshoot reported issues and maintain strong relationships with customers.
About You

To succeed in this role, you will require:

  • Fluency in Danish (Level C2) and working proficiency in English.
  • Experience in a call centre environment.
  • Strong communication and social skills.
  • A positive attitude towards change and a team-player mentality.
  • Strong listening skills and a service-oriented approach.
Benefits
  • Paid training to ensure your success in the role.
  • Free Spanish lessons once a week to enhance your language skills.
  • A unique and atmospheric work environment with a focus on employee well-being.
  • Market-based basic salary with the possibility of a bonus.
  • Employee benefits such as meal cards, transport cards, and private insurance.
  • Four company outings per year.
  • Free fruit and coffee.

The estimated monthly salary for this role is €2,500, depending on experience. If you are a motivated and customer-focused individual looking to take the next step in your career, please apply.



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