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Customer Service Representative
hace 2 semanas
We are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing top-notch assistance to our clients via phone, chat, and email.
Key Responsibilities:- Handle customer inquiries and concerns in a professional and timely manner.
- Provide technical and administrative support to customers, including installation and configuration of terminals or online payment solutions.
- Troubleshoot reported issues and maintain strong relationships with customers.
To succeed in this role, you will require:
- Fluency in Danish (Level C2) and working proficiency in English.
- Experience in a call centre environment.
- Strong communication and social skills.
- A positive attitude towards change and a team-player mentality.
- Strong listening skills and a service-oriented approach.
- Paid training to ensure your success in the role.
- Free Spanish lessons once a week to enhance your language skills.
- A unique and atmospheric work environment with a focus on employee well-being.
- Market-based basic salary with the possibility of a bonus.
- Employee benefits such as meal cards, transport cards, and private insurance.
- Four company outings per year.
- Free fruit and coffee.
The estimated monthly salary for this role is €2,500, depending on experience. If you are a motivated and customer-focused individual looking to take the next step in your career, please apply.
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