Salesforce Service Cloud Product Owner

hace 23 horas


Madrid, Madrid, España Sd Worx A tiempo completo

About Sd Worx
Sd Worx is a leading European provider of Payroll & HR services with a global reach. Our goal is to bring people solutions to life, enabling companies of any size to turn Human Resources into a valuable business asset and employee benefit.

The Company Overview:
We offer a wide range of employee journey solutions, from payroll management to talent attraction, reward, and development. As an international team player, you'll work closely with internal stakeholders, the product team, and other teams to create user stories and prioritize them for the team.

Your Role:
As a Product Owner in our Salesforce Service Cloud domain, you'll maximize tool value through effective backlog management and evolution within our product landscape. You'll take end-to-end responsibility for further evolving tools and following up on projects from start to finish.

Service Management Responsibilities:
The Salesforce Service Cloud team handles service management in our enterprise value chain. This means all customer inquiries regarding services they've purchased from us come through this tool and are distributed to the correct persons within our company who need to follow up or answer these questions.



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