Salesforce Service Cloud Product Owner
hace 6 días
About Us
">SD Worx is a pioneering European provider of Payroll & HR services with a global reach. With offices in Europe and an office in Mauritius, we strive to bring people solutions to life, enabling businesses of any size to transform Human Resources into a valuable source of growth for both the company and its employees.
Your Role
">The Product Owner of the Salesforce Service Cloud domain will be responsible for maximising the value of our Enterprise Tools through effective backlog management and evolution within the SD Worx product landscape. As a key member of an international team, you will work closely with internal stakeholders, product teams, and other departments to create user stories and prioritise them based on their support requirements, considering existing tools and future plans.
Responsibilities
">- Take end-to-end responsibility for evolving the tools and following up on projects from start to finish.
- Work closely with the team to create user stories and prioritise them based on their support requirements.
- Define product requirements, ensuring completeness, integrity, and technical consistency.
- Participate in sprint planning meetings to confirm priorities and clarify requirements.
- Communicate with stakeholders and suppliers of the Enterprise tools within your portfolio.
- Contribute to the tribe's roadmap, program, and release planning.
- Provide regular and structured reporting on the enterprise tools.
What We Offer
">An attractive salary based on your experience and achievements, along with the freedom to compose your personal benefit package.
A dynamic environment offering flexible working hours and remote work options, with opportunities for learning and career growth.
Requirements
">We are looking for a candidate with a degree in IT or related fields, and at least 5 years of experience as a Product Owner. Ideal candidates will have experience in Salesforce and Service Management Processes, excellent analytical, communication, and problem-solving skills, and the ability to quickly acquire a good insight into the SD Worx business.
Estimated Salary Range: $80,000 - $120,000 per year, depending on location and experience.
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