Virtual Assistant Manager for Short-Term Rentals

hace 1 mes


Córdoba, Córdoba, España Torre A tiempo completo

Overview

Torre is a company that specializes in connecting businesses with top talent. We are currently looking for a highly organized and proactive Virtual Assistant Manager to join our team.

Job Description

We are seeking a skilled Virtual Assistant to manage the day-to-day operations of our short-term rental properties. The ideal candidate will be fluent in English and Spanish, have excellent communication skills, and be able to work autonomously.

Responsibilities:

  • Manage guest inquiries and respond promptly to secure bookings on platforms like Airbnb and VRBO.
  • Provide exceptional customer service by answering questions from upcoming and current guests.
  • Adjust pricing calendars on Airbnb and VRBO to optimize bookings.
  • Schedule monthly cleaning services for all properties and coordinate with cleaning crews for early check-ins when possible.
  • Set and manage door codes for guests to ensure a seamless check-in experience.
  • Oversee maintenance issues, coordinate repairs, and ensure timely resolution.
  • Track pool heating requests, apply charges, and manage monthly payments.
  • Handle all guest-related damage claims, gathering evidence, charging for damages, and following up on reimbursements.
  • Send friendly check-in and check-out reminders to guests to ensure a positive experience.

Required Skills and Qualifications:

The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to work autonomously. Fluency in English and Spanish is required.

Estimated Salary: USD 850 - 1,100 per month



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