Director of Digital Transformation

hace 6 días

Madrid, Madrid, España Galderma A tiempo completo

Job Title: Director of Digital Transformation

Location: Hybrid, Barcelona

About the Role:

The Director of Digital Transformation is a senior leadership position within our organization, responsible for overseeing IT strategy and digital product management across CRM, Customer Service, Digital Marketing, Innovation, Website Management, DevOps, and Governance.

Key Responsibilities:

  • Develop and implement a strategy that aligns with the business's desired goals and oversee IT operations and DevOps practices to ensure efficient product development and deployment.
  • Manage the entire lifecycle of digital products, ensuring they meet healthcare and life sciences needs.
  • Lead cross-functional teams to deliver products that enhance patient outcomes and optimize operations.
  • Define and oversee the IT architecture to ensure robust, scalable, and secure digital platforms environments.
  • Manage IT operations to ensure the reliability, scalability, maintenance, and performance of platforms & applications.
  • Implement DevOps practices to streamline development, deployment, and continuous improvement.
  • Ensure digital solutions comply with regulations, data privacy standards, and governance policies, including compliance and consent management.
  • Collaborate with security and governance teams to protect data and uphold secure, compliant digital environments.
  • Optimize CRM systems for personalized HCP engagement.
  • Lead customer service technology initiatives to enhance service and scalability.
  • Manage Marketing Automation and Personalization Platforms (Salesforce), Analytics (Google Analytics & Salesforce) to optimize digital performance and ensure compliance.
  • Foster and maintain strong relationships with internal and external stakeholders, business, and partners.
  • Manage both Capex & Opex budgets for Digital, Commercial, and IT operations initiatives, ensuring resource efficiency.
  • Mentor and develop a team of IT managers, fostering innovation and collaboration.

Requirements:

  • Bachelor's degree in IT, Computer Science, or related field; advanced degree in health informatics preferred.
  • Proficiency in IT product management, IT operations, and DevOps within health and life sciences.
  • Expertise in IT governance, CRM, Salesforce & Veeva preferred.
  • Strong leadership and communication skills with a track record in digital transformation.
  • Excellent communication, problem-solving, and decision-making skills.
  • Strong strategic vision, leadership, analytical, and operational excellence skills.

What We Offer:

  • You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
  • You will receive a competitive compensation package with bonus structure and extended benefit package.
  • You will be able to work in a hybrid work culture.
  • You will participate in feedback loops, during which a personalized career path will be established.

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