Facilities Operations Manager
hace 4 semanas
We are seeking a highly skilled General Services & Facilities Administrator to join our team at Casa Spain. This exciting opportunity is based in Madrid and reports directly to the Country Manager Iberia.
Key Responsibilities- Oversee the activities of external Facility Management service providers for maintenance, inspection, and repairs.
- Work with landlords, tenants, and service providers to ensure they implement and recognize all procedures, policies, and reporting formats.
- Ensure contractors meet standards for preventive and curative maintenance, especially during refurbishment, store openings, and closures.
- Manage repairs, propose technical solutions, and track maintenance tasks to completion.
- Obtain and present required technical documents and certificates from local authorities when necessary.
- Assist with work orders, cost controlling, and approval of additional costs. Check invoices for approval.
- Provide weekly reports on contractor activities, operational interventions, and support the Country Manager/ Field Manager with maintenance planning.
- Ensure safety procedures are followed by contractors and coordinate corrective actions with certified safety entities.
- Manage daily operations, including building systems, equipment, and utilities.
- Coordinate employee tools such as laptops, mobile phones, corporate credit cards, etc. with the IT department.
- Carry out periodic inspections and risk analysis, dealing with a variety of inspections (good consumers, electronics, etc.).
- Control bank POS devices, bank deposit cards, and credit cards.
- Minimum of 3 years of previous experience supervising retail stores.
- Understanding of the technical aspects of the property and knowledge of local technical regulations (Italian, Spanish, and Portuguese) related to installations (electricity, HVAC, Fire Protection, etc.).
- Demonstrates a proactive & professional approach to customer service, innovative, versatile, team player.
- Communicative, able to cooperate and work well with others to meet targets. Support the team effectively and provide reporting on activities.
- Expertise with Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Proficiency in Spanish and English is required; Portuguese is a plus.
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