Global Air Freight Sales Specialist
hace 4 días
**About WebCargo**
WebCargo digitizes global freight sales for over 2,000 logistics providers and carriers. The company offers incredible technology that powers nearly a third of the global air cargo market.
As part of the Freightos Group, WebCargo aims to make global trade frictionless.
We've raised $100 million from investors like GE Ventures and the Singapore Exchange, making us one of the most exciting companies in the industry.
With double-digit growth each year, we're now bringing all air cargo bookings online with eBookings.
**The Role**
You'll help manage the rapidly growing number of eBookings by monitoring data transfer between freight companies and airlines.
Track and investigate issues, escalating them to the right people when needed.
Follow up with users to ensure smooth eBooking experiences.
Document feature requests and prioritize our roadmap.
Serve as the point of contact for airlines to resolve technical discrepancies related to eBookings.
Help automate communication and streamline on-platform training.
**Requirements**
Logistics or supply chain skills are highly desirable.
Up to a year of experience in Customer Service, Account Management, or similar roles.
At least one year of experience using software to manage tasks and/or support tickets.
Methodological, organized, and detail-oriented.
Fluency in English; German is highly desirable.
**What We Offer**
A competitive salary of approximately $60,000 per year, depending on location and experience.
Participation in the Long Term Incentive Plan (LTIP) of the Freightos Group.
Ticket restaurant, Private Health Insurance, and Flexible remuneration options for nursery, training, and transport.
Full-time position with a flexible schedule & intensive working hours on Fridays.
Multicultural and open environment, full of great people from multiple countries.
Great office in Torre Glories with amazing views, located in the center of the technology HUB in Barcelona.
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