Piers Connectivity Services Technical and Cyber Lead
hace 3 semanas
The Leidos team is seeking a highly motivated and experienced Piers Connectivity Services Technical and Cyber Lead to join our team. As a key member of our team, you will be responsible for overseeing the Network Operations of the Piers Network Management System (PNMS). This includes tracking and overseeing network operations and engineering activities across all Global Piers Connectivity Services areas of operations.
The ideal candidate will have a strong understanding of network communications, architecture, security controls, and configuration. They will also have the ability to work in a dynamic, team-oriented, fast-paced, and mission-focused environment.
The Piers Connectivity Services Technical and Cyber Lead will serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and service outages to U.S. Naval Vessels while in port. They will also be responsible for producing reports to quantify contract deliverables, with a focus on IT services and knowledge of the Navy Networks and piers connectivity requirements.
The candidate will assist the Regional Service Delivery Managers and Site Leads, when necessary, to coach team members to accomplish project goals, meet established schedules, and resolve technical or operational issues.
The Candidate will provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution and performance of networking contract deliverables.
Direct responsibility for the overall management of the BAN/LAN/WAN Network Operations on the Piers Network Management System (PNMS), troubleshooting, repair, installation, cabling, configuration, implementation, and integration of current and future PNMS network architectures as per approved processes and procedures.
Oversees maintenance, troubleshooting, repair, and removal/replacement of faulty hardware using SOPs, TTPs, work instructions, vendor guidance, and other documented processes and procedures.
Serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting for incidents and service outages to U.S. Naval Vessels while in port.
Interfaces with the Network Operations Center (NOC) as required in support of incident troubleshooting and restoral.
Supports network configuration/asset management activities, manages configuration drift, and accurately creates or modifies network documentation to reflect the as-is and/or to-be environment.
Oversees Cybersecurity requirements and implementation of security controls, to include asset scanning and vulnerability mitigation compliance across PNMS.
Coordinates and supervises network upgrades and planned maintenance activities with SMIT and Piers Network Management System (PNMS) Program and customer stakeholders.
Oversees and performs monitoring (health and status) of network systems and proactively identifies potential issues before they impact users; recommends and/or applies corrective actions to mitigate network issues.
Documents work activities/details per established tools and processes; maintains accurate site documentation.
Coordinates software upgrades and changes to the PNMS system and communications infrastructure as prescribed by Domain Architects, Design and Configuration Teams.
Direct customer-facing position providing overall operational networking oversight for 18 support locations throughout the Continental United States and Hawaii.
Drive business and reporting rhythms, directing Piers Connectivity Services Networking staff to perform all tasks within scope and meet required service targets for incidents and service outages to U.S. Naval Vessels while in port.
Responsible for the management of program scope in order to meet schedule requirements; directing personnel to perform tasks and reporting progress to Program Management.
Oversees IT knowledge and equipment asset transfer, ensuring that personnel are prepared to assume duties in order to meet defined schedule and scope requirements.
Maintain a collaborative work environment, working with personnel to ensure that comprehensive knowledge transfer activities associated with job functions and daily tasks are successfully conducted.
Identify and document skill enhancements/training needed based upon observation of actual performance versus documented site Standard Operating Procedures (SOPs).
Manages staff to conduct asset inventories, directing asset reconciliations, inventories, and configurations across sites.
Establish and maintain transparent and respectful working relationships with customer and Program Management leadership, and peers.
Serve as a mentor to junior-level leadership personnel, providing them with opportunities to enhance technical knowledge and topology requirements.
Travel may be required depending on customer and project requirements.
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