Cyber Security Specialist
hace 4 semanas
Cyber Security Specialist Role
Xm Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk. Our exposure management solution transforms the way you see and address security threats. With Xm Cyber, you can identify and prioritize vulnerabilities, misconfigurations, and identity exposures across cloud and on-prem environments to compromise critical assets. As a Cyber Security Specialist at Xm Cyber, you will guide and oversee the customer journey to ensure the successful adoption, operationalization, and value realization of our platform. You will collaborate with Sales, Onboarding, Product Management, R&D, Marketing, and other teams to guarantee customer satisfaction and retention. This remote role is within the Customer Experience organization, working closely with the local sales team and collaborating with HQ stakeholders and others remotely.
Key Responsibilities:
1. Cyber Security Management
Ensure customers gain the most value out of Xm Cyber solutions. Understand the client's organizational structure, business drivers, and desired operational outcomes from deploying Xm Cyber. Assist customers in developing success plans with critical goals and key performance indicators. Measure customer progress and report achievements internally and externally. Cultivate strong relationships with key stakeholders at customer organizations, including senior-level executives.
2. Technical Expertise
Serve as the designated technical expert for implementing and delivering Xm Cyber's product portfolio, together with Xm Cyber's Onboarding team. Serve as a trusted advisor, guiding customers through best practices for securing their environment and leading technical deep-dive sessions on exposure reduction and remediation.
3. Commercial Leadership
Lead renewal processes and ensure high retention rates. Lead discussions to identify growth opportunities (upsells and cross-sells), and maintain close collaboration with the sales team and Sales Engineering to facilitate opportunities and keep customers engaged.
About Xm Cyber
Xm Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With Xm Cyber, you can see all the ways attackers might go, and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort.
Join Xm Cyber
As a Cyber Security Specialist at Xm Cyber, you will be part of a dynamic team that's changing the way organizations approach cyber risk. If you're passionate about cyber security and want to make a difference, apply now to join our team.
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