Cyber Security Solutions Specialist

hace 8 horas


Madrid, Madrid, España Xm Cyber A tiempo completo
Customer Success Manager Job Description

About the Role

Xm Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk. Our Exposure Management solution transforms how organizations manage exposure by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets.

Responsibilities

  1. Customer Management
  • Understand the client's organizational structure, business drivers, and desired operational outcomes from deploying Xm Cyber solutions.
  • Assist customers in developing success plans with critical goals and key performance indicators.
  • Cultivate strong relationships with key stakeholders at customer organizations, including senior-level executives.
Technical
  • Implement and deliver Xm Cyber's product portfolio.
  • Lead technical deep-dive sessions on exposure reduction and remediation.
Commercial
  • Lead renewal processes and ensure high retention rates.
  • Identify growth opportunities (upsells and cross-sells) and collaborate with the sales team and Sales Engineering.

Requirements

Xm Cyber is looking for a Customer Success Manager to join our team. The ideal candidate will have a strong background in cyber security and customer success, with experience in exposure management and customer relationship management.

Xm Cyber offers a competitive salary, benefits package, and opportunities for growth and development.


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