Piers Connectivity Services Technical Lead

hace 4 semanas

Madrid, Madrid, España Leidos A tiempo completo
About the Role

The Leidos team is seeking a highly motivated and experienced Technical Lead to oversee the Network Operations of the Piers Network Management System (PNMS). As a key member of our team, you will serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and service outages to U.S. Naval Vessels while in port.

Key Responsibilities
  • Oversee network operations and engineering activities across all Global Piers Connectivity Services areas of operations.
  • Track and oversee network operations and engineering activities across all Global Piers Connectivity Services areas of operations.
  • Produce reports to quantify contract deliverables, with a focus on IT services and knowledge of the Navy Networks and piers connectivity requirements.
  • Assist Regional Service Delivery Managers and Site Leads, when necessary, to coach team members to accomplish project goals, meet established schedules, and resolve technical or operational issues.
  • Provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution and performance of networking contract deliverables.
  • Direct responsibility for the overall management of the BAN/LAN/WAN Network Operations on the Piers Network Management System (PNMS), troubleshooting, repair, installation, cabling, configuration, implementation, and integration of current and future PNMS network architectures as per approved processes and procedures.
  • Oversee maintenance, troubleshooting, repair, and removal/replacement of faulty hardware using SOPs, TTPs, work instructions, vendor guidance, and other documented processes and procedures.
  • Serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting for incidents and service outages to U.S. Naval Vessels while in port.
  • Interfaces with the Network Operations Center (NOC) as required in support of incident troubleshooting and restoral.
  • Supports network configuration/asset management activities, manages configuration drift, and accurately creates or modifies network documentation to reflect the as-is and/or to-be environment.
  • Oversees Cybersecurity requirements and implementation of security controls, to include asset scanning and vulnerability mitigation compliance across PNMS.
  • Coordinates and supervises network upgrades and planned maintenance activities with SMIT and Piers Network Management System (PNMS) Program and customer stakeholders.
  • Oversees and performs monitoring (health and status) of network systems and proactively identifies potential issues before they impact users; recommends and/or applies corrective actions to mitigate network issues.
  • Documents work activities/details per established tools and processes; maintains accurate site documentation.
  • Coordinates software upgrades and changes to the PNMS system and communications infrastructure as prescribed by Domain Architects, Design and Configuration Teams.
  • Direct customer-facing position providing overall operational networking oversight for 18 support locations throughout the Continental United States and Hawaii.
  • Drive business and reporting rhythms, directing Piers Connectivity Services Networking staff to perform all tasks within scope and meet required service targets for incidents and service outages to U.S. Naval Vessels while in port.
  • Responsible for the management of program scope in order to meet schedule requirements; directing personnel to perform tasks and reporting progress to Program Management.
  • Oversees IT knowledge and equipment asset transfer, ensuring that personnel are prepared to assume duties in order to meet defined schedule and scope requirements.
  • Maintain a collaborative work environment, working with personnel to ensure that comprehensive knowledge transfer activities associated with job functions and daily tasks are successfully conducted.
  • Identify and document skill enhancements/training needed based upon observation of actual performance versus documented site Standard Operating Procedures (SOPs).
  • Manages staff to conduct asset inventories, directing asset reconciliations, inventories, and configurations across sites.
  • Establish and maintain transparent and respectful working relationships with customer and Program Management leadership, and peers.
  • Serve as a mentor to junior-level leadership personnel, providing them with opportunities to enhance technical knowledge and topology requirements.
  • Travel may be required depending on customer and project requirements.
Requirements
  • Requires B.S. Degree and 8–12 years of prior relevant experience or Masters with 6–10 years of prior relevant experience. Additional relevant experience may be considered in lieu of Bachelor's degree (4 additional years of experience may be substituted for a Bachelor's degree at the hiring Manager's discretion).
  • US Citizen with an active DoD Secret Clearance.
  • Valid DoD 8570 IAT Level II: Security+ or higher Certification.
Preferred Qualifications
  • Ability to be scheduled to work or be called in to work during off hours and weekends to meet customer mission support requirements.
  • 5+ years' experience troubleshooting complex routing and switching issues.
  • 5+ years' experience configuring switches, routers, network appliances, WAN acceleration devices.
  • Experience with multiple vendor routing, switching or wireless product lines.
  • Strong understanding and in-depth knowledge of TCP/IP network/subnet addressing.
  • Ability to work independently and in a team environment to resolve technical issues in a dynamic environment.
  • Customer service experience.
  • Must demonstrated expertise in IT Enterprise Operations.
  • Must be located near United States Navy Installation.
Language

The original language code is en.

  • Piers Connectivity Services Technical Lead

    hace 4 semanas

    Madrid, Madrid, España Leidos A tiempo completo

    About the RoleThe Leidos team is seeking a highly motivated and experienced Technical Lead to oversee the Network Operations of the Piers Network Management System (PNMS). As the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and service outages to U.S. Naval Vessels while in port, you will be responsible for...

  • Piers Connectivity Services Technical Lead

    hace 4 semanas

    Madrid, Madrid, España Leidos A tiempo completo

    About the RoleThe Leidos team is seeking a highly motivated and experienced Technical Lead to oversee the Network Operations of the Piers Network Management System (PNMS). As the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and service outages to U.S. Naval Vessels while in port, you will be responsible for...

  • Piers Connectivity Services Technical Lead

    hace 3 semanas

    Madrid, Madrid, España Leidos A tiempo completo

    About the Role: Leidos is seeking a highly skilled Cyber Network Operations Specialist to join our team in the Defense & Intelligence Group. The ideal candidate will oversee the Network Operations of the Piers Network Management System (PNMS) and serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and...

  • Piers Connectivity Services Technical and Cyber Lead

    hace 3 semanas

    Madrid, Madrid, España Leidos A tiempo completo

    Piers Connectivity Services Technical and Cyber LeadThe Leidos team is seeking a highly motivated and experienced Piers Connectivity Services Technical and Cyber Lead to join our team. As a key member of our team, you will be responsible for overseeing the Network Operations of the Piers Network Management System (PNMS). This includes tracking and overseeing...

  • Piers Connectivity Services Technical Lead

    hace 4 semanas

    Madrid, Madrid, España Leidos A tiempo completo

    About the RoleThe Leidos team is seeking a highly motivated and experienced Technical Lead for Piers Connectivity Services to oversee the Network Operations of the Piers Network Management System (PNMS). As a key member of our team, you will serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and...

  • Piers Connectivity Services Technical Lead

    hace 4 semanas

    Madrid, Madrid, España Leidos A tiempo completo

    About the RoleThe Leidos team is seeking a highly motivated and experienced Technical Lead for Piers Connectivity Services to oversee the Network Operations of the Piers Network Management System (PNMS). As a key member of our team, you will serve as the Subject Matter Expert, Escalation Point, and Technical Lead for all troubleshooting of incidents and...

  • Data Connectivity Manager

    hace 4 semanas

    Madrid, Madrid, España Fresenius Medical Care A tiempo completo

    Job Title: Data And Connectivity Manager CdJob Summary:We are seeking a highly skilled Data And Connectivity Manager Cd to oversee the management and security of our data and network infrastructures. This role involves developing and implementing secure data connectivity solutions ensuring efficient integration and bi-directional communication between...

  • Data Connectivity Manager

    hace 4 semanas

    Madrid, Madrid, España Fresenius Medical Care A tiempo completo

    Job Title: Data And Connectivity Manager CdJob Summary:We are seeking a highly skilled Data And Connectivity Manager Cd to oversee the management and security of our data and network infrastructures. This role involves developing and implementing secure data connectivity solutions ensuring efficient integration and bi-directional communication between...

  • Data Connectivity Manager

    hace 2 semanas

    Madrid, Madrid, España Fresenius Medical Care A tiempo completo

    Data Connectivity ManagerAt Fresenius Medical Care, we are seeking a highly skilled Data Connectivity Manager to oversee the management and security of our data and network infrastructures. This role involves developing and implementing secure data connectivity solutions ensuring efficient integration and bi-directional communication between referral...

  • Product Manager

    hace 4 semanas

    Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo

    Product Manager - Data ConnectivityAt Board, we're committed to empowering enterprises to plan smarter and drive outcomes with our Intelligent Planning Platform. We're seeking a seasoned Product Manager to lead the development and enhancement of data connectivity services and reporting/user interaction features within our SaaS platform.Key...

  • Product Manager

    hace 4 semanas

    Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo

    Product Manager - Data ConnectivityAt Board, we're committed to empowering enterprises to plan smarter and drive outcomes with our Intelligent Planning Platform. We're seeking a seasoned Product Manager to lead the development and enhancement of data connectivity services and reporting/user interaction features within our SaaS platform.Key...

  • Data Connectivity Manager

    hace 3 semanas

    Madrid, Madrid, España Fresenius Medical Care A tiempo completo

    Job SummaryAs a Data Connectivity Manager at Fresenius Medical Care, you will oversee the management and security of our data and network infrastructures. This role involves developing and implementing secure data connectivity solutions to ensure efficient integration and bi-directional communication between referral hospitals and internal systems. You will...

  • Siebel Technical Lead

    hace 4 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Lead a Team of Technical ExpertsWe are seeking an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager.As a key member of our Global CSS leadership team, you will actively contribute to accelerating our customers' success by leading our team of highly skilled technical experts who...

  • Siebel Technical Lead

    hace 4 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Lead a Team of Technical ExpertsWe are seeking an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager.As a key member of our Global CSS leadership team, you will actively contribute to accelerating our customers' success by leading our team of highly skilled technical experts who...

  • SAP Basis Technical Lead

    hace 2 semanas

    Madrid, Madrid, España Talent Smart A tiempo completo

    SAP Basis Technical Lead Job DescriptionAt Talent Smart, we are seeking an experienced SAP Basis Technical Lead to join our team. As a key member of our technical team, the SAP Basis Technical Lead will be responsible for planning, executing, and controlling the closure of projects, with a focus on technical requirements.Key Responsibilities:Guiding and...

  • Technical Solutions Specialist

    hace 3 semanas

    Madrid, Madrid, España Ask4 Ltd A tiempo completo

    Transforming ConnectivityAt Ask4 Ltd, we're on a mission to revolutionize the way people connect and live across Europe. As a Client Solution Engineer/Pre-Sales Engineer, you'll play a crucial role in shaping our technical solutions and building strong relationships with clients.Key Responsibilities:Collaborate with our Growth team to understand client...

  • Product Manager

    hace 4 semanas

    Madrid, Madrid, España Board International A tiempo completo

    About the RoleBoard International is seeking a highly skilled Product Manager to lead the development and enhancement of data connectivity services and reporting/user interaction features within our planning software SaaS platform.Key ResponsibilitiesCollaborate with cross-functional teams to define and drive the product vision and strategy for data...

  • Product Manager

    hace 4 semanas

    Madrid, Madrid, España Board International A tiempo completo

    About the RoleBoard International is seeking a highly skilled Product Manager to lead the development and enhancement of data connectivity services and reporting/user interaction features within our planning software SaaS platform.Key ResponsibilitiesCollaborate with cross-functional teams to define and drive the product vision and strategy for data...

  • Data and Connectivity Manager

    hace 2 semanas

    Madrid, Madrid, España Fresenius Medical Care A tiempo completo

    Job DescriptionAs a Data and Connectivity Manager - CD, you will be responsible for overseeing the management and security of our data and network infrastructures. This role involves developing and implementing secure data connectivity solutions to ensure efficient integration and bi-directional communication between referral hospitals and internal...

  • Data Connectivity Specialist

    hace 3 semanas

    Madrid, Madrid, España Fresenius Medical Care A tiempo completo

    Data Connectivity SpecialistAs a Data Connectivity Specialist at Fresenius Medical Care, you will oversee the management and security of our data and network infrastructures. Your role will involve developing and implementing secure data connectivity solutions to ensure efficient integration and bi-directional communication between referral hospitals and...