Siebel Technical Lead
hace 2 días
We are seeking an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager.
As a key member of our Global CSS leadership team, you will actively contribute to accelerating our customers' success by leading our team of highly skilled technical experts who build and maintain our clients' technical landscapes through tailored support services.
Key Responsibilities:- Lead and develop a team of Siebel technical subject matter experts
- Work with customers to provide guidance and support for the operation of Siebel and other Oracle products onsite and in cloud
- Deliver services that drive customer success and innovation
- Contribute to CSS Business and Portfolio development
- Measure customer satisfaction, retention, and growth, team utilisation, team development and retention, Practice development and XLOB collaboration
- Minimum 15 years IT organization background
- Proven experience of working within a strategic resourcing and delivery environment
- Managed a Team of 10 plus
- Oracle Siebel experience is required and other Apps UL, Database and CX knowledge and experience on premises and on Cloud are a plus
- Strong English level
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