Senior Oracle Siebel Manager
hace 2 días
Mygwork is seeking an experienced Senior Oracle Siebel Manager to lead a team of technical subject matter experts in Europe. As a key member of our Global Customer Success Services (CSS) leadership team, you will be responsible for accelerating customer success by leading a team of highly skilled technical experts who build and maintain our clients' technical landscapes through tailored support services.
Key Responsibilities:- Lead and develop a team of Siebel technical subject matter experts responsible for working with customers to provide guidance and support for the operation of Siebel and other Oracle products onsite and in the cloud.
- Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more countries/regions, covering Siebel and other Oracle products.
- Drive skills development of team members in line with CSS objectives and their personal development plans.
- Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and skills needed to deliver proper, effective, and efficient CSS Services.
- Minimum 15 years IT organization background.
- Proven experience of working within a strategic resourcing and delivery environment.
- Managed a team of 10 plus.
- Experience in leveraging onshore and offshore teams.
- Oracle Siebel experience is required; other Apps UL, Database and CX knowledge and experience on-premises and on Cloud are a plus.
This is an exciting opportunity to work with a leading technology company and contribute to the success of our customers. If you have a passion for tech, a customer-centric approach, and a background in team management, services, and service delivery, we encourage you to apply.
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